联合航空表示,将把拒绝使用耳机的乘客赶下飞机。
United Airlines says it will boot passengers who refuse to use headphones

原始链接: https://www.nbcnews.com/business/business-news/united-boot-passengers-dont-use-headphones-rcna261908

联合航空正在加强对乘客在没有耳机的情况下播放个人设备音频的管控。他们最近更新的运输合同明确指出,通过扬声器收听娱乐内容是会被要求下飞的理由,并可能导致永久禁飞。 航空公司表示,这不是一项新的要求,而是一种澄清,尤其是在机上Wi-Fi和星链服务的扩展之后。虽然免费耳机可按要求提供(视供应情况而定),但联合航空保留追回因不遵守规定而产生的任何相关费用或损失的权利。 此举引发了在线讨论,许多人认为这应是基本的礼仪,而另一些人则指出,空乘人员经常需要强制执行这一基本规则,从而分散了对安全和服务的注意力。

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原文

Listen up, flyers: United Airlines said it will start removing passengers from flights who refuse to wear headphones while listening to content on their personal devices, and such behavior could lead to a permanent ban.

The airline revised its contract of carriage on Feb. 27 to include the new provision, which sits under the "refusal of transport" section that outlines the instances in which United can boot its passengers from flights.

According to the document, United reserves the right to refuse transport — on a permanent basis — to any passenger who listens to their entertainment on speaker.

It also states that any passenger who causes United "any loss, damage or expense of any kind," may be responsible for reimbursing the airline.

"We’ve always encouraged customers to use headphones when listening to audio content — and our Wi-Fi rules already remind customers to use headphones," United said in a statement. "With the expansion of Starlink, it seemed like a good time to make that even clearer by adding it to the contract of carriage."

Passengers who forgot their headphones at home can request a free pair on their flight, if they're available, according to United's in-flight entertainment information.

The move inspired a strong reaction online.

"One would think this is common sense and airlines would have in their rules," said one Reddit user. "Now let’s have the same rule for airline lounges."

Others complained that this has become increasingly common on flights, especially among those with small children.

"As a flight attendant; we have to tell people literally every flight," another person said on Reddit. "It makes our jobs harder when we’re stuck policing common courtesy instead of just focusing on service & safety."

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