If you own one of the following Kindles, you won’t be able to download new books after May 20: Kindle 1st Generation (2007), Kindle DX (2009), Kindle DX Graphite (2010), Kindle Keyboard (2010), Kindle 4 (2011), Kindle Touch (2011), Kindle 5 (2012), and the Kindle Paperwhite 1st Generation (2012). The Fire tablets that will no longer be supported are: Kindle Fire 1st Generation (2011), Kindle Fire 2nd Generation (2012), Kindle Fire HD 7 (2012), and Kindle Fire HD 8.9 (2012).
To check which model you have, go to Settings > Device options > Device info on your Kindle or Fire tablet. You might see a serial number instead of the model name. If that's the case, Google the serial number to find out which Kindle you own.
Amazon’s decision to end support for devices dating back to 2007 was a surprise to many Kindle users, leaving them with more questions than answers. In a statement to customers, Amazon said that the now-obsolete models “have been supported for at least 14 years — some as long as 18 years — but technology has come a long way in that time.”
But the company remains tight-lipped on exactly why the technology is no longer supported and the rationale behind the chosen models. According to security experts, it likely comes down to engineering overhead and ongoing maintenance.
“From a security perspective, there may be hardware-specific security vulnerabilities that cannot be patched with software. Rather than recalling a bunch of devices to fix them, it’s easier to issue credits and get people into newer devices than try to figure that out,” said Mark Beare, a cybersecurity expert at Malwarebytes.
There’s less of a security risk for older Kindles and Fire tablets, given their limited features. But Beare points out that devices designed years ago didn’t account for future security vulnerabilities and are difficult to patch after the fact.
“The longer they sit out in the wild, the harder they are to maintain through software updates, and that becomes a significant burden on engineering teams and a broad security risk,” he said.
Amazon says this will impact less than 3% of its Kindle e-reader and Kindle Fire customers worldwide. It’s unclear exactly how many Kindles are in the wild, but market research firm Market Growth Reports estimated that 72 million total Kindle devices had been sold as of 2024. So it’s safe to say that this move will brick a not-insignificant number of e-readers.
“Companies cutting support for devices is a giant and massive, increasing problem,” said Nathan Proctor, senior director of the Right to Repair Campaign with the nonprofit Public Interest Research Group.
“Electronic waste is the fastest-growing global waste stream, so when companies make these decisions, they have huge consequences for the ecosystem, and for the owners of those products,” he said.
Amazon offers a trade-in program to its customers: If you send in your old device, you’ll receive a rebate that you can use to purchase another eligible Amazon device. (The trade-in amount varies depending on the device.) The company says that it “takes unused devices and restores them, making them suitable for resale, or recycles them.” If your device isn’t eligible for a trade-in (and is no longer in good enough condition to resell), the company will help you send it to a recycler that’s “Amazon-approved.”
Devices that are losing support are older, which means the trade-in value will likely be low. The Kindle Keyboard from 2011, for example, can be traded in for up to $5. Keeping it as a memento (or giving it to a relative who’d enjoy the library of books on the device) might be better for the environment. You’ll also still be able to take advantage of the promo code that Amazon is offering if you decide to buy a new Kindle.