LG 回应电视监视指控
LG responds to TV spying allegations

原始链接: https://www.theverge.com/tech/994333/lg-responds-to-tv-spying-allegations

针对 Gamers Nexus 和 Level1Techs 近期关于 LG 智能电视存在侵入性数据收集的报道,LG 已作出回应。尽管研究人员发现这些设备会记录环境对话,但 LG 否认了相关指控,坚称其不会“持续”录音,且唤醒词处理均在本地进行。 LG 表示,自动内容识别(ACR)和基于兴趣的广告投放等功能均为可选项,且默认处于关闭状态。该公司澄清称,ACR 使用的是内部音频指纹识别技术,而非录制原始音频或视频。 尽管给出了辩解,LG 的回应仍因未能解决核心安全疑虑而受到批评。该公司回避了有关其更广泛数据收集行为、潜在的第三方数据共享、系统漏洞风险以及隐私设置设计不友好等问题。因此,尽管 LG 试图澄清所谓的“误解”,但有关隐私风险的核心指控在很大程度上仍未得到解决。

近期的一场 Hacker News 讨论凸显了人们对于 LG 智能电视收集用户数据的持续担忧。评论者认为,电视价格近期的下降源于商业模式的转变,即观看习惯和个人数据已成为主要产品。 此次讨论涉及几个关键点: * **持续追踪:** 用户指出,即使是昂贵的高端电视机也会进行数据收集,这表明支付更多费用并不一定能获得隐私保护。 * **透明度与现实:** 尽管 GDPR 法规现在要求制造商披露其数据收集行为,但参与者指出,普通消费者很少会阅读这些披露信息。 * **缺乏选择:** 许多用户表示愿意支付更高的硬件费用以拒绝数据追踪,但指出当前市场上几乎没有这种注重隐私的替代产品。 总的来说,此次讨论反映了消费者对现代智能家居设备缺乏数据隐私控制权的日益不满。
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原文

Earlier this week, Gamers Nexus, Level1Techs, and independent security researchers detailed some alarming findings about how LG’s TVs are logging and uploading data on its users. Now the company is pushing back against those allegations, saying that “Some recent media coverage may have contributed to misconceptions about how LG smart TVs work.”

LG released a statement in which it claims that its “TVs do not continuously record or transmit users’ conversations,” and that wake-word detection is all processed locally. However, the word “continuously” is doing a lot of heavy lifting here as Gamers Nexus demonstrated an LG TV keeping extensive logs of ambient conversations long after one would assume its AI assistant had stopped listening.

LG also said that its features like “Automatic Content Recognition (ACR), voice recognition, and interest-based advertising are optional,” and “not enabled by default.” The company says that:

ACR uses audio fingerprinting technology using the TV’s internal audio processor (not a speaker) to identify content and does not collect screenshots, screen recordings, video recordings, voice recordings, or other audio recordings from the TV.

The company did not address broader concerns about how much data it collects, who it shares it with, the potential for bad actors to exploit its features, or the misleading way in which its privacy options are presented.

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