亚马逊将关闭Go和Fresh商店。
Amazon to shut down Go and Fresh stores

原始链接: https://www.cnn.com/2026/01/27/food/amazon-fresh-go-closures

亚马逊将在全国范围内关闭约70家Amazon Fresh和Amazon Go杂货店,并将实体零售重点转向Whole Foods Market。该公司表示,这些品牌未能为顾客创造出独特且经济上可行的购物体验。 一些门店将被改造成Whole Foods,亚马逊计划在未来几年开设100家新的Whole Foods门店,包括较小的“Daily Shop”模式。他们也在试验结合亚马逊杂货店/Whole Foods概念的门店。 分析师认为,关闭门店的原因在于Fresh门店与竞争对手过于相似,而Go的“即走即付”技术与顾客的共鸣不够强烈。尽管如此,亚马逊仍然是杂货市场的主要参与者,拥有1500亿美元的业务,并且继续获得市场份额,甚至在与沃尔玛的竞争中也如此。该公司将继续探索新的实体店模式并扩大其在线杂货业务。

## Amazon 关闭 Amazon Go & Fresh 商店 - 摘要 亚马逊将关闭所有 Amazon Go 和 Amazon Fresh 实体店,标志着其退出雄心勃勃的实体杂货市场尝试。据《华尔街日报》报道,这一决定是在多年尝试无收银技术和各种商店形式之后做出的。 Hacker News 上的讨论显示出不同的反应。一些用户指出商店的商品选择存在问题——通常缺乏必需的低利润商品——以及购物体验过于单调。另一些人强调,尽管“Just Walk Out”技术声称实现完全自动化,但仍依赖于大量的印度工人手动验证交易,这笔成本可能在新冠疫情后增加。 许多评论员指出,这些商店通常空旷或缺乏价格竞争优势。一位西雅图居民哀叹当地 Amazon Fresh 的关闭,导致该社区多年没有杂货店,并批评了亚马逊的员工配备和商品供应方式。此举引发了人们对亚马逊杂货战略未来以及完全自动化零售体验可行性的质疑。
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原文

New York  — 

Amazon is closing its branded brick-and-mortar grocery stores, with the company consolidating its physical strategy under the Whole Foods name.

The closures, which affect its Amazon Fresh and Amazon Go locations, were announced Tuesday and amount to about 70 locations across the United States. In a blog post, the company said while it saw positive signs in the stores, it didn’t create a “truly distinctive customer experience with the right economic model needed for large-scale expansion.”

As a result, some locations will be converted into a Whole Foods Market, with an additional 100 locations opening in coming years. That will include the expansion of its new, smaller spinoff called Whole Foods Market Daily Shop.

“We’re grateful to our team members for their many contributions over the years and are working whenever possible to help them find roles elsewhere in Amazon, including across our vast operations network, as we make this transition,” the company said.

Amazon said it’s “testing new physical store experiences,” including a store-within-a-store concept in Illinois that combines Amazon Grocery and Whole Foods Market. In a Chicago suburb, it’s also building a 229,000-square-foot retail space that resembles a Walmart.

However, the issue for Fresh and Go is that they didn’t offer a compelling reason for shoppers to visit, according to Neil Saunders, managing director of GlobalData. Fresh was “too similar” to its competitors and Go’s just-walk-out technology isn’t something shoppers “really care about,” he wrote in a note.

It’s the latest change to Amazon’s grocery strategy and options, which have had varying degrees of success. The company has partnered with local grocery stores for delivery, but those items took customers into different online stores with separate checkouts and delivery fees that sometimes left shopper confused.

The company has also built up its its own private label brands like Amazon Grocery and Amazon Saver to take on the expansion of low-cost competitors Aldi and Lidl and recently rolled out same-day delivery of fresh food to more than 2,000 cities.

But the closures of Fresh and Go doesn’t mean Amazon is failing at grocery, Saunders said, pointing out that it’s now a $150 billion business with more than 150 million shoppers that “continues to take significant levels of market share across grocery,” even against market leader Walmart.

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