奇坡特莱CEO表示顾客有钱,为提价做准备。
Chipotle CEO Reveals Customers Have Money, Sets Stage For Price Hikes

原始链接: https://www.zerohedge.com/markets/chipotle-ceo-reveals-customers-have-money-sets-stage-price-hikes

奇坡特的股价在谨慎的年度销售预测后下跌,但更大的新闻很快成为其财报电话会议中的一个病毒式事件。首席执行官斯科特·博特赖特(Scott Boatwright)的评论在X(前身为Twitter)上引发了愤怒,因为他透露的数据显示,60%的奇坡特核心顾客家庭平均收入超过10万美元。 首席执行官表示,该公司计划“迎合”这个高收入群体,实际上表明将继续专注于高价位,而不是与快餐的价值菜单竞争。这导致了指责,认为奇坡特正在放弃可负担性,尤其是在更广泛的经济问题日益严重的情况下。 虽然奇坡特推出了一些更低价格的选择,但总体战略似乎优先考虑其现有的富裕客户群,尽管过去对年轻顾客来说价格也比较实惠。这些言论引发了关于可及性和品牌定位的争论,一些人建议那些寻求更便宜选择的人干脆在家吃饭。

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原文

Chipotle Mexican Grill shares chopped around last week after the fast-casual chain delivered an underwhelming outlook for annual comparable sales forecast. But by week's end, it was not the earnings print making the rounds on social media; it was a snippet from the CEO's remarks on the earnings call that went viral on X.

First off, X users framed CEO Scott Boatwright's remarks as if he'd been "caught on a recording." That's complete nonsense. He said it openly on an earnings call with Wall Street analysts. But sure, whatever fuels the engagement algo machine on X.

On the call, Evercore ISI analyst David Palmer asked Boatwright:

And I wonder, you're going to be existing among these giant fast-food players that are rolling out value menus, and you've done some things along the way. You have an entry price point cup with the new protein menu. You said you have some price-pointed things. It looks like you have a new style of advertising, where you've pointed out, pretty clearly, there's a difference in the way Chipotle makes its food versus what you'd see at a traditional fast-food place.

I just wonder, is there any, do you feel like, the offense might be working with these price-pointed things and the messaging? And I'm just wondering, if there's anything you can do to really shorten this cycle -- this, reinvestment cycle, rather than just wait for your price to underprice inflation for a while? And thank you.

... and here's where the outrage on X was triggered.

Boatwright responded:

Yes. Thanks, David. I'll tell you, with what the momentum we saw in early January, the first part of January, it gives us confidence that the strategy is exactly what our consumer is looking for. I talked earlier about doing this deep-dive on the core Chipotle consumer to really parse out, who that consumer is and what they want.

What we've learned is the guest skews younger, a little more higher income is typically a digital native, and that their grounded purpose aligns with our Northstar as a brand around clean food, clean ingredients, high protein, and we are the way they want to eat. And we're going to lean into that in the most meaningful way.

Now, I'll tell you, after looking at the data last week, we learned that 60% of our core users are over $100,000 a year in income -- in average household income. That gives us confidence that we can lean into that group in a more meaningful way, whether it's the solo occasion and or group occasions to really drive meaningful transaction performance in the year.

Translation: Chipotle will raise burrito bowl prices even higher. There was a time when these bowls were sub $10 - even less.

Not a great look for the CEO at a moment when the Trump administration is pushing ahead with affordability. But there's a simple solution for the youngsters: eat at home.

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