人工智能玩具无法正确理解孩子的情绪,并做出不恰当的回应。
AI toys for children misread emotions and respond inappropriately

原始链接: https://www.bbc.co.uk/news/articles/clyg4wx6nxgo

一项最新研究调查了旨在鼓励学龄前儿童语言发展的AI聊天机器人玩具Gabbo,结果令人担忧。虽然家长们希望它能提升沟通技巧,但孩子们很难进行自然的对话。Gabbo经常打断,无法区分不同的声音,并给出尴尬的回应——甚至对表达爱意的回应,例如对“我爱你”的回应是政策提醒。 研究人员担心这种不恰当的互动可能对幼儿学习社交线索和情感理解产生不利影响。人工智能经常忽视负面情绪,可能向孩子传递他们的悲伤不重要。专家强调,在玩具设计中,除了物理安全之外,还需要考虑“心理安全”,因为生成式人工智能可能会误解情绪,无法提供适当的支持,使孩子们缺乏安慰或成人干预。

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原文

Gabbo contains a voice-activated AI chatbot from OpenAI. It has been designed to encourage pre-schoolers to talk to it and carry out imaginative play.

The parents in the study were interested in the toy's potential to teach language and communication skills.

However, their children frequently struggled to converse with it. Gabbo didn't hear their interruptions, talked over them, could not differentiate between child and adult voices and responded awkwardly to declarations of affection.

When one five-year-old said, "I love you," to the toy, it replied: "As a friendly reminder, please ensure interactions adhere to the guidelines provided. Let me know how you would like to proceed."

The concern is that at a developmental stage where children are learning about social interaction and cues, generative AI output could be confusing.

Study co-author Dr Emily Goodacre said toys like Gabbo could "misread emotions or respond inappropriately" and was concerned that "children may be left without comfort from the toy and without adult support, either".

When one three-year-old told Gabbo: "I'm sad," it replied: "Don't worry! I'm a happy little bot. Let's keep the fun going. What shall we talk about next?"

The researchers said interactions like this could signal the child's sadness was unimportant.

"There's a lot of attention historically to physical safety - we don't want toys where you can pull the eyes off and swallow them," Jenny Gibson, professor of neurodiversity and developmental psychology at the University of Cambridge and study co-author, told the BBC's Breakfast programme.

"Now we need to start thinking about psychological safety too."

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