Authored by Jacob Burg via The Epoch Times,
A Canadian mother is suing OpenAI after its popular ChatGPT chatbot allegedly encouraged her daughter to continue engaging with the app after she revealed suicidal thoughts.
Instead of terminating these discussions or flagging her account for safety concerns, ChatGPT allegedly escalated the exchanges in the days before the woman ultimately took her life, according to a press release.
The Social Media Victims Law Center, Tech Justice Law, and the firm Susman Godfrey filed a lawsuit in San Francisco County Superior Court against OpenAI on June 11 on behalf of Kristie Carrier.
Her daughter, Alice Carrier, 24, committed suicide on July 2, 2025. After reviewing her daughter's devices, Kristie Carrier said she had found extensive conversations with ChatGPT in which her daughter expressed thoughts of self-harm in the months before her death.
In the exchanges, her daughter allegedly told the chatbot that she was feeling isolated and discussed possible suicide methods. The lawsuit accuses ChatGPT of escalating these conversations in the days before the woman's suicide, rather than terminating the exchange or flagging her account "for human intervention," the press release states.
These exchanges allegedly encouraged Alice Carrier to continue engaging with ChatGPT, causing "her further isolation from her human support system and ultimately, suicide," according to a press release.
"If a person came up to me, and they were clearly in distress and sharing their thoughts of suicide, I would be expected to help them, not encourage them to fixate on their depressive thoughts or isolate themselves," Kristie Carrier said in the press release.
"The same should be true of OpenAI. Instead, OpenAI has chosen to put out a product that was unsafe, and that they knew was unsafe but they did so without any concern for the consequences of their choices. Sam Altman can continue to go about his life normally, but my life is missing a child. This is unacceptable," she added.
OpenAI did not respond to a request for comment by publication time.
This is not the first time, nor the second time, a parent has sued OpenAI, accusing its chatbot of encouraging their child to commit suicide.
Last year, the Social Media Victims Law Center and the Tech Justice Law Project filed seven lawsuits against the AI giant, claiming ChatGPT had isolated multiple users from their support systems, and in some cases, coached the victims into taking their own lives.
Matthew Raine testified to Congress in September 2025 after suing OpenAI and its CEO, Sam Altman.
Raine alleged that his son, Adam, took his own life after ChatGPT mentioned suicide more than 1,200 times to the 16-year-old. He accused ChatGPT of offering specific methods to his son on how to die by suicide, and continuing to validate and encourage the boy's feelings.
"As parents, you cannot imagine what it's like to read a conversation with a chatbot that groomed your child to take his own life," Raine told lawmakers at the time.
Justin Nelson, a partner at Susman Godfrey, said on June 11 that OpenAI's "deliberate design decisions" led to Alice Carrier's suicide.
"Instead of providing help, OpenAI encouraged suicidal behavior. This lawsuit is about accountability for OpenAI's actions," he said in the press release.