超市巨头乐购起诉 VMware 违反合同
Supermarket giant Tesco sues VMware for breach of contract (2025)

原始链接: https://www.theregister.com/software/2025/09/03/supermarket-giant-tesco-sues-vmware-for-breach-of-contract/1420651

特易购(Tesco)已向博通(Broadcom)及其经销商 Computacenter 提起诉讼,就 VMware 软件许可纠纷索赔至少 1 亿英镑。 这家超市巨头指控对方违约,声称博通收购 VMware 后,强制用户从永久许可过渡到“过度且价格虚高”的订阅模式。特易购表示,其原定于 2026 年到期的软件升级和支持服务合同正遭到拒绝履行。由于 VMware 软件支撑着特易购的关键基础设施(包括门店收银系统和库存系统),该公司警告称,失去这些服务将威胁其在英国和爱尔兰的食品供应能力。 在挑战博通收购后的许可政策方面,特易购并非个例,此前 AT&T 和西门子等大型企业也已采取类似行动。尽管博通坚称其基于订阅的 Cloud Foundation 是一项高价值升级,但特易购认为,替换其现有 VMware 环境所带来的技术和财务负担是无法承受的。行业分析师指出,此次诉讼很可能是特易购采取的一种战略手段,旨在迫使对方进行有利的重新谈判,因为进行全面的系统迁移风险更大且成本更高。

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原文

Virtualization

Goes after Computacenter too, seeks £100 million damages

UK supermarket giant Tesco has sued Broadcom for breach of contracts pertaining to its VMware licenses, named Computacenter as a co-defendant, and warned it may not be able to put food on the shelves if the situation goes pear-shaped.

Court documents seen by The Register assert that in January 2021 Tesco acquired perpetual licenses for VMware’s vSphere Foundation and Cloud Foundation products, plus subscriptions to Virtzilla’s Tanzu products, and agreed a contract for support services and software upgrades that run until 2026. Tesco claims VMware also agreed to give it an option to extend support services for an additional four years.

VMware is essential for the operations of Tesco’s business and its ability to supply groceries

All of this happened before Broadcom acquired VMware and stopped selling support services for software sold under perpetual licenses. Broadcom does sell support to those who sign for its new software subscriptions.

The supermarket giant says Broadcom's subscriptions mean it must pay “excessive and inflated prices for virtualisation software for which Tesco has already paid,” and “is unable any longer to purchase stand-alone Virtualisation Support Services for its Perpetually Licensed Software without also having to purchase duplicative subscription-based licenses for those same Software products which it already owns.”

The complaint also alleges that Tesco’s contracts with VMware include eligibility for software upgrades, but that Broadcom won’t let the retailer update its perpetual licenses to cover the new Cloud Foundation 9.

The filing names Computacenter as a co-defendant as it was the reseller that Tesco relied on for software licenses, and the retailer feels it’s breached contracts to supply software at a fixed price.

Tesco’s filing also mentions Broadcom’s patch publication policy, which means users who don’t acquire subscriptions can’t receive all security updates and don’t receive other fixes. The retailer thinks its contracts mean it is entitled to those updates.

The filing suggests that lack of support is not just a legal matter, but may have wider implications because VMware software, and support for it “are essential for the operations and resilience of Tesco’s business and its ability to supply groceries to consumers across the UK and Republic of Ireland.”

“VMware Virtualisation Software underpins the servers and data systems that enable Tesco’s stores and operations to function, hosting approximately 40,000 server workloads and connecting to, by way of illustration, tills in Tesco stores,” the filing states.

Tesco’s filing warns that Broadcom, VMware, and Computacenter are each liable for at least £100 million ($134 million) damages, plus interest, and that the longer the dispute persists the higher damages will climb.

A familiar dispute

Tesco is not the first organization to sue Broadcom for not extending its support contracts for software acquired under perpetual licenses. US telco AT&T made a very similar complaint in September 2024. A dispute between Broadcom and Siemens covers similar issues. The Register understands several other lawsuits touch on the same issue.

Companies the size of Tesco, which posted £69.9 billion ($93.5 billion) revenue in 2025 can comfortably afford to run lawsuits when negotiations don’t go their way and use the prospect of protracted and pricey proceedings as leverage to reset talks. The Register mentions such tactics as Tesco’s filings reveal its operations are dependent on VMware, and a 2019 VMware case study reveals the retailer has used Cloud Foundation for years. Given Tesco has used VMware for so long, replacing it would likely be a more costly and risky endeavor than a lawsuit.

If Broadcom has budged when confronted with such suits, The Register’s virtualization desk hasn’t heard about it. In public, Broadcom insists that Cloud Foundation is such a good private cloud stack that it quickly pays for itself, that its subscriptions are therefore good value, and that sticking with perpetual licenses for old software is a fool’s errand.

The chips-and-code company also points to strong adoption of Cloud Foundation among its largest customers, and increased revenue from VMware since it took over the company.

Vendors of rival private cloud products report strong interest from VMware customers who intend to migrate to an alternative private cloud platform, and point to record numbers of new clients – 2,700 for Nutanix alone over the last year. But The Register expects Tesco and Broadcom will work this out, probably in private, dammit. ®

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