Tasklet (YC P26) 正在招聘客户成功工程师
Tasklet (YC P26) Is Hiring a Customer Success Engineer

原始链接: https://tasklet.ai/careers/customer-success-engineer

Tasklet 正在构建一个 AI 平台,使企业能够通过简单的英语指令,实现跨现有软件栈的复杂业务流程自动化。 我们正在寻找一位以客户为中心的技术爱好者加入团队,担任核心用户运营岗位,要求拥有 1 至 5 年的工作经验。在此职位中,你将负责提供实时支持、主动协助高价值客户,并处理技术故障排除。 至关重要的是,你的工作不仅限于“回复工单”,更在于识别系统性问题,以改进我们的产品、自助服务资源和内部工具。我们的目标是持续不断地实现支持流程的自动化,确保随着客户成功规模的扩大,你的工作负担能相应减少。对于渴望在快节奏的创业环境中参与塑造 AI 驱动的业务运营未来、且具备主动性的“高级用户”来说,该职位是理想之选。

抱歉。
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原文

Tasklet is building the AI platform companies use to run their business on agents. A customer describes an outcome in plain English, and Tasklet gets the work done across their tools and systems—immediately or in the cloud 24×7.

Our users are building real automations with Tasklet — connecting dozens of services, writing complex workflows, and trusting an AI agent with critical work. When something breaks or gets confusing, the quality of help they get determines whether they go deeper or give up. But we don't want to solve this just by throwing people at support tickets. We want to solve it by making everything work better — through better product, better self-serve resources, smarter automation, and better internal tooling.

We’re looking for someone to become a core owner of our customer-facing work: handle inbound support, talk live with users, proactively help high-value customers get more out of Tasklet, and relentlessly automate and improve the system so your workload keeps going down while our customers keep getting more successful.

This is a great role for someone with roughly 1–5 years of experience who is a technology power user, great with customers, and excited to grow into a broad customer-facing role at an AI startup.

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