谷歌违背了为 Chromebook 提供 10 年更新的承诺
Google breaks promise to provide 10 years of updates to Chromebooks

原始链接: https://www.osnews.com/story/146052/google-breaks-promise-to-provide-10-years-of-updates-to-chromebooks/

Google 最近推出了 Googlebooks,引发了对 ChromeOS 和 Chromebook 未来发展的担忧。由于 Googlebook OS 缺少学校及其他组织所需的管理功能,Chromebook 将暂时继续销售。Google 表示,ChromeOS 设备将持续获得更新和安全补丁,支持至 2034 年年中,一些较新的型号最终可能升级至 Googlebook OS。 然而,这一消息受到了批评,被认为违反了 Google 此前作出的承诺,即为每款 Chromebook 提供 10 年更新。批评者还称,迁移保证含糊不清,并鉴于 Google 过去曾终止硬件项目,质疑 Googlebooks 是否会获得长期支持。文章认为,更严格的消费者保护法律可以防止公司在几乎不承担后果的情况下撤销此类承诺。

Google 现在表示,ChromeOS 设备的更新和安全补丁将只提供到 2034 年年中,尽管此前曾承诺提供 10 年的支持。对于近期购买且符合条件、原承诺支持周期更长的设备,Google 提供了一条未来迁移到“Googlebook OS”的路径,但该系统以及直接迁移的方式目前都还不存在。 HN 评论者对这一做法是否违背承诺存在争议。一些人认为 Google 只是从现在起改变了此前的承诺;另一些人则表示,客户近期是基于 10 年支持承诺购买设备的,因此受到了误导。学校长期使用 Chromebook 的合同以及学生隐私问题尤其受到批评。还有人建议采取法律行动,尤其是在欧盟,并将 Google 的做法与 Apple 放弃支持 Intel Mac 进行比较。一些设备用户建议用 Linux 替换 ChromeOS,并表示 mrchromebox 工具运行良好。总体而言,评论者对 Google 普遍非常不信任,不过有一名评论者认为,支持期限从 10 年缩短到大约 8 年只是相对较小的调整。
相关文章

原文

Google launched its Googlebooks platform a week ago, and a lot of people were wondering what this meant for Chrome OS and Chromebooks. Since Googlebooks and its Android-based Googlebook OS lack the management frameworks markets like schools require, Chromebooks will continue to be available for now, until such time Googlebooks catch up in that regard. However, in a support document, Google states that update support for all Chromebook devices will end in 2034:

ChromeOS devices will continue to receive regular updates and security patches through mid-2034. For qualifying devices purchased today whose 10-year support lifecycle extends beyond 2034, Google is committed to supporting your transition to Googlebook OS, with many devices offering direct migration paths.

↫ Google support document

Google promised 10 years of updates for all Chromebooks, and it’s now breaking that promise for anyone buying a Chromebook between now and whenever the last Chromebook rolls off the production line. Sadly, we live in a world where corporations are free to make and break whatever promises they want virtually free of consequences, and as society we’re so used to it that anti-consumer behaviour like this barely elicits a shrug.

Google does state that “many newer commercial Chromebook models will be capable of upgrading to Googlebook OS”, but that, too, is just another promise – and a vague, one at that – so who knows how many devices will actually be capable of upgrading out in the real world. On top of that, we have no idea if Googlebooks will just be yet another in a long line of quickly abandoned Google tablet/laptop projects, further adding to the uncertainty.

Stuff like this should not be legal.

联系我们 contact @ memedata.com