We made the difficult decision to shut down Solo. Rest assured, we are here to help and to make the closure, and the migration of your existing site to another hosting provider, as seamless as possible.
How long do I have?
All Solo websites and data will be deleted on November 30, 2026. There will be no way to recover your site, account, or data after that date.
How do I download my website data?
- Log in to Solo.
- Click the menu at the top right, and select Account Settings.
- In the Account Settings popup, click Download Website Data.
You'll receive a ZIP file containing an HTML export of your website and a CSV file with links to your image assets, as well as your contact form and newsletter submissions.
Image source files are not included in the ZIP. Download each image individually from the links in the CSV file before the shutdown date on November 30, 2026.
What are some alternative hosting providers?
Wix, Squarespace, and WordPress are popular website hosts. You can also consider AI website builders such as Bolt or Lovable.
What if I have a Solo Pro subscription?
If you have an active Solo Pro or Grow subscription, we will issue a prorated refund for the unused portion of your current billing period, calculated as of October 1, 2026. The refund goes back to your original payment method, and you don't need to do anything to receive it. Your subscription will not renew.
What if I purchased a Solo domain?
If you purchased a domain through Solo Domains (not IONOS), you will need to migrate it to Name.com, our domain partner. To do so:
- Create a Name.com account. If you already have one, log in.
- Verify the email address on your Name.com account. Name.com requires a verified account before it can accept the transfer. See Name.com's guide to account and domain verification.
- Locate your unique Account Code, displayed in the top-right corner of the Name.com dashboard.
- Email the Account Code to [email protected]. We will transfer your Solo Domains account to Name.com and email you when it's complete.
- Add your billing information to Name.com. If you don't, Name.com will remind you as your domain renewal date approaches.
Where can I get more assistance?
If you have any further questions, please don't hesitate to contact us at [email protected].