Pivotal Tracker 将关闭

VMware 的 Tanzu 部门宣布，他们将从 2025 年 4 月 30 日起停止 Pivotal Tracker 服务。当前拥有有效订阅的用户可以在此日期之前继续使用该平台，但无法续订或进行新交易。要在关机前保存数据，请按照以下步骤操作：通过参考提供的帮助中心文章导出您的项目、故事、史诗、历史记录和文件附件。在 EOL 日期之前将添加更详细的说明。过去的发票仍然可以访问，同时将不再允许创建新的用户帐户或在没有邀请的情况下注册 Tracker。只有现有用户可以在限制范围内添加新的团队成员。注意：这适用于所有类型的计划，包括免费、赞助（学术或非营利）、按月/按年付费和企业订阅计划。

VMware's Tanzu division has announced that they will discontinue their Pivotal Tracker service as of April 30th, 2025. Users who currently have active subscriptions can continue using the platform until that date but will not be able to renew or make new transactions. To save your data before the shutdown, follow these steps: Export your projects, stories, epics, history, and file attachments by referring to the provided help center article. More detailed instructions will be added leading up to the EOL date. Past invoices will still be accessible, while creating new user accounts or signing up for Tracker without an invitation will no longer be allowed. Only existing users can add new team members within limits. Note: This applies to all types of plans including Free, Sponsored (Academic or Non-Profit), Paid Monthly/Annually, and Enterprise Subscription Plans.

The VMware Tanzu division is announcing the end-of-life (EOL) for the Pivotal Tracker offering, effective April 30, 2025.

Customers with active Pivotal Tracker subscriptions may continue to use the offering through April 30, 2025, after which time the offering will sunset. You can export your data any time before April 30, 2025.

It is recommended to migrate any needed data out of Pivotal Tracker on a timely basis. Please review the instructions to export data here. If you have any issue in migrating data, raise a support ticket. The VMware Tanzu division will not provide any support for migrating data beyond April 30, 2025.

Thank you, VMware Tanzu Division

1. What accounts does this affect?

All accounts, whether under a free, sponsored (academic or non-profit), paid monthly/annual, or Enterprise subscription plan. They will remain available until April 30, 2025. No further renewals or transactions will take place.

2. How do I download my project data?

Please see our CSV export Help Center article for assistance with exporting your project stories, epics, history and file attachments. We will be adding additional guidance to our Help Center over the next few months based on any new information we receive as well as the feedback we receive from you.

3. Will I have access to my past invoices?

4. Will it be possible to create new users or accounts?

It will no longer be possible to sign up for Tracker without an invite or create new accounts. However, it will still be possible to invite new users to your account/projects, as long as you don’t exceed your collaborator limit.