要求否,不要要求是(2022)
Ask for no, don't ask for yes (2022)

原始链接: https://www.mooreds.com/wordpress/archives/3518

为了培养行动偏见,尤其是在较小的公司中,采用“要求不,不是是”的方法。与其请求在角色范围内的任务许可,不如通知老板您打算采取行动,除非您另行听到,否则提供了特定的执行截止日期。 例如,而不是问:“我可以安装操作X来解决XYZ问题吗?”,说:“我正在安装Action X在星期一解决XYZ问题,除非我听到了不同的声音。” 这表明了主动性,使您的老板通知,并允许他们在需要时进行干预,同时使您有效地前进。截止日期会产生紧迫性并鼓励迅速的反馈(如果有)。这种方法可以使您积极主动,解决问题和进步,而没有不必要的延迟,同时确保透明度和协作。请记住,当您对提议的解决方案充满信心并且与您的职责保持一致时,这最有效。

最初的建议是:“如果我不回音,我会在[日期]做X,”可能是对抗性的。一种更好的方法是证明您的行动是合理的,说明您在特定日期进行的意图并邀请异议。这鼓励了反馈并防止错误,但避免了假设同意沉默。 考虑您的利益相关者至关重要。了解他们的目标,关注点和优先事项。量身定制您的沟通,以突出您的行动如何直接使他们受益。 在寻求批准时,通过提出一个明确的问题,简洁的解决方案以及必要时扭转的方法来使决策者轻松。不要提供过多的信息。避免假设您可以为上级设定截止日期。建立信任和相互理解的基础。 一个温和的选择可能是说:“小头响:我打算在[时间/天]做[事情],除非我在那之前听到任何反对意见。” 最终,清晰的沟通和对团队动态的理解对于有效的协作至关重要。
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  • 原文

    I think it is important to have a bias for action. Like anything else, this is something you can make a habit of. Moving forward allows you to make progress. I don’t know about you, but I’ve frozen up in the past not knowing what the right path was for me. Moving forward, even the smallest possible step, helped break that stasis.

    One habit I like is to ask for no, not yes. Note that this is based on my experience at small companies (< 200 employees) where a lot of my experience has been. I’m not sure how it’d work in a big company, non-profit, or government.

    When you have something you want to do and that you feel is in scope for your position, but you want a bit of reassurance or to let the boss know what you are up to, it’s common to reach out and ask them for permission. Don’t. Don’t ask for a yes. Instead, offer a chance to say no, but with a deadline.

    Let’s see how this works.

    Suppose I want to set up a new GitHub action that I feel will really improve the quality of our software. This isn’t whimsy, I’ve done some research and tested it locally. I may have even asked a former colleague how they used this GitHub action.

    But I’m not quite sure. I want to let my boss know that I’ll be modifying the repository.

    I could say “hey, boss, can we install action X? It’ll help with the XYZ problems we’ve been having.”

    If you have a busy boss (and most people do), this is going to require a bit of work on their part to say “yes”.

    They’ll want to review the XYZ problem, think about how X will solve it and maybe do some thinking or prioritization about how this fits in with other work. Or maybe they’ll want you to share what you know. It may fall off their plate. You will probably have to remind them a few times to get around to saying “yes”. It might be a more pressing issue for you

    Now, let’s take the alternative approach.”Hey, boss, I am going to install action X, which should solve the XYZ problems we’ve been having. Will take care of this on Monday unless I hear differently from you.”

    Do you see the change in tone?

    You are saying (without being explicit) that you “got it” and are going to handle this issue. The boss can still weigh in if they want to, but they don’t have to. If they forget about it or other issues pop up, you still proceed. This lets you keep moving forward and solving problems while keeping the boss informed and allowing them to add their two cents if it is important enough.

    You can also use this approach with a group of people.

    By the way, the deadline is critical too. Which would you respond to more quickly, if it was Jan 15, all other things being equal and assuming a response was needed?

    • “I’m going to do task X.”
    • “I’m going to do task X on Jan 17.”
    • “I’m going to do task X on Feb 15.”

    I would respond to the second one, which has a deadline in the near future. I think that is the way most folks work.

    Again, pursue this approach for problems you feel are in the scope of your role but that you want to inform the boss about. It’s great when you want to offer a chance for feedback, but you are confident enough in the course of action that you don’t need feedback.

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