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原始链接: https://news.ycombinator.com/item?id=39051655

这些轶事经历突显了这样一个现实:办公室政治在企业环境中发挥着至关重要的作用,不容忽视。 虽然优点对于个人在组织内的成功和成长至关重要,但个人关系、人际网络和政治敏锐度往往决定职业发展和工作保障。 此外,由于资源较少、正式程序有限以及同事之间发生人际冲突的频率较高,在小公司中应对办公室政治变得越来越具有挑战性。 相反,大公司提供更加结构化的程序和政策,尽管需要丰富的经验和强大的专业网络才能晋升。 然而,个人必须优先考虑与关键利益相关者建立有意义的关系,并培养必要的领导技能,以便在任何组织中脱颖而出。 最终,这是技术专长和社会经济悟性之间的平衡。

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Culture Change at Google (clawhammer.net)
522 points by kfogel 1 day ago | hide | past | favorite | 447 comments










It’s easy to have a culture of taking risks when you have unlimited revenue.

What’s amazing to me is how timid companies get when there’s limited resources. Instead of making another big bet to get back on the revenue train, they chase trends. Like Google getting caught off guard on AI and now chasing that instead of leading here or elsewhere.

I don’t know the answer. Part of the problem is you went from company leadership focused on a domain (search) to generalist business types. The domain experts had a strong conviction about their domain. But the business types are good at executing an existing business model, but not the domain wherewithal to find another big market. Even if internally there exists someone with such a conviction or idea, if it threatens to take focus away from the current cash cow, and leadership doesn’t have the expertise to understand the idea, such innovation will be discouraged.

You also tend to attract stability oriented careerists once people see how likely it is to make sustainable salary, with stock, by getting in. Once in I don’t think you’re incentivized to take risks or rock the boat of the existing business model.

And thus, and forever, cycles of business will continue. It’s hard to create a big company that has both a stable business model and takes the right risks.



> What’s amazing to me is how timid companies get when there’s limited resources. Instead of making another big bet to get back on the revenue train, they chase trends.

A classic (and timely) counter-example to this is when Boeing bet the entire company on the success of the 747 in the late 1960's. It worked and it Boeing survived but it was an incredibly aggressive and risky bet for a big old company.

Unfortunately the Boeing of today is the exact opposite (or worse). Instead of investing in a clean sheet redesign of the 737 they used the R+D budget to buy back their own stock - at the cost of 338 lives so far.

So the leadership (CEO + Board) can make this go either way, regardless of how big and old the company is.



"It's hard to create a big company that has both a stable business model and takes the right risks."

And yet, for centuries people have done it.

It's easy to create a big company without a stable business model that refuses to take the right risks when meaningful competition and regulation do not exist, and there are long periods of unconventional monetary policies (QE, ZIRP). Will the company last. Question for the reader to decide.

For example, Big Company A has survived for 172 years by taking the "risk" of hiring journalists to produce news. Big Company B has survived for 25 years by not hiring journalists and instead using the product of Big Company A's employees as bait to lure in ad targets. What "risks" did Big Company B take, if any. Were they the "right" ones. Let the reader decide.

Big Company B just seems like a giant leech. What happens when the blood supply from Big Company A is exhausted. Find another host?

As for the folks Big Company B did hire to share in the immense bounty, as it happens they are just a non-essential expense that can be cut at any time. Some of them brag online about how they only work two hours a day. They loved the benefits. They saw no evil. But what risk was taken in hiring them. Question for the reader to decide.



Richard Thaler, the behavioral economist, is pretty sure this is because the incentive structure goes bad. An executive who goes for a new project with a 50/50 chance of either (a) making $3m or (b) losing $1m -- note the expected value of $2m -- expects a pat on the back, maybe a couple months' salary as bonus, in case (a), and to be fired in case (b). Naturally, the business would love to pursue all these opportunities, while any individual manager would almost never choose to pursue one.

This is a variant of the principal-agent problem.

Thaler's book is titled "Misbehaving" -- well worth listening to the audiobook if you have a commute!



> Like Google getting caught off guard on AI and now chasing that instead of leading here or elsewhere.

????



Is any company still like this?

I was at Google in ‘06-07, and again ‘09-11, and already there were obvious differences. You just can’t scale “total internal transparency” when the company doubles in size every year.

And at some point you need just plain-old-“good” engineers to make the A/B tests happen and all the other stuff that doesn’t excite the PhDs. And at some point you need product people too, because you start to build products you’re not in the target audience for. And at some point your employees aren’t all going to be fabulously wealthy from an upcoming IPO, and so they’ll start playing political games for coveted titles and $1M+ comp so they too can have their house in Tahoe.

At some point the real world just gets in the way.



I wonder if there's a way to prevent the growth at all costs that is demanded by the financial markets.

Maybe become profitable and pay off the VCs then don't go public?

Then you can resist the pressure for growth quarter by quarter, and remain the 'right size' that your internal culture demands.

Did Valve corporation do something like that?



I think Valve does have a reputation for having this type of model. They've famously expressed an intention to not go public or sell the company to anyone else. This is also what leads to them being a fairly small and selective company that can afford to cherry-pick employees, and that also has an allegedly more employee-friendly culture than others. Just like the recollection in the original post, they might have that "infinite abundance" mindset - their initiatives in game development, hardware and VR are probably subsidized by Steam many times over.


Mullvad ( a much smaller company) seems to have a similar set of goals and values. Not everything needs to be under the umbrella of a 800lb gorilla multinational. I hope that some of those entities can learn to be more creative rather than trying to reduce everything to something bean counters who need to report quarterly gains or get fired. It disincentivises taking risks at all.


I would argue that they made a really good early bet with Steam which rakes in enough profit that they can keep this (or whatever) mindset. They never really had competition in the PC space. If they would need to come up with new and better products each fiscal year they would look very different.


I feel like you could have said the same about google or facebook. They made a dominant early platform and could have comfortably lived off that success?

There are a bunch of companies trying to compete with valve. They are not behind any more of a moat than anyone else.



> There are a bunch of companies trying to compete with valve.

What strikes me as a bit odd with relation to specifically competitors to the Valve client (essentially a game library and store rolled together), the competitors that come to mind are...

* EA/Origin

* Epic

* Ubisoft

EA and Ubisoft are only selling games they publish, IIRC. Epic sells games from other publishers, but always gives Fortnite preferential treatment (and has the Unreal Editor in its own tab in the client, or did last I paid attention).

Valve is still by a large margin the only one that comes to mind that feels as close to a neutral store/library as you can find (even when they released Artifact and Alyx, neither of those were permanently pinned to the top like Fortnite is in the Epic store). Of course, developers can still buy preferential treatment, but it at least feels like you're competing with other developers and not "the house".

I'm not making an argument that Valve's being anti-competitive here, just it's surprising to me how hard these competitors -aren't- trying to be a real competitor. I expect due to internal pressures from their respective game publishing branches.



There’s GOG, but they seem more niche for retro/hardcore gamers.


I'd dare to say that Google is very bad at doing products. They tried so many times and almost always failed, the list of products killed by Google is huge, They really succeeded in search, maps and gmail; all of these products are engineering-first products, created in the early days.

One might argue that YouTube and Android should go in that list, but I disagree. YouTube was acquired and it never managed to become something really big (it failed to compete with Netflix for video streaming, with Spotify for music and with TikTok for social network). Android also, was acquired and without a pletora of hardware vendor supporting it, it would have failed too (I'd say that Android without Samsung is nothing -- of course, it's big on embedded things, like cars or TVs, but it's not a world-wide product like gmail).

And likewise it is failing in AI, against OpenAI, which looks like another engineering-first product.



I think YouTube is bigger (by profit, revenue, customers, or total hours used) than Netflix, Spotify, and Tik Tok.

See: https://mannhowie.com/youtube-valuation

Also see: https://www.cnbc.com/2021/07/28/youtube-is-a-proven-juggerna..., https://www.hollywoodreporter.com/business/digital/youtube-a...



How do you think YouTube failed? If you tried to get someone to name a search engine that's not Google, they could maybe think of Bing or DuckDuckGo or something. If you tried to get someone to name a email service that's not Gmail, they could maybe say Outlook or Yahoo if they're older. But try to get someone to name a user-generated video platform that's not YouTube? YouTube has comparable revenue to Netflix. And Netflix has direct competitors -- such as Hulu, Amazon Prime Video, Disney+ to name a few that are pretty big on their own right.


Youtube failed to become something big? I think you've lost yourself in your argument a bit.


It's not that it's not big. It's that it's not as big as it could be. It's not gmail-big or maps-big, at least for me. It is outclassed by many other, in their respective niches (video streaming, music, and social networking), and despite the huge efforts, Google never managed to turn it into a subscription-based service.

It's not that it's not big, it's that it is not on the same level than maps or gmail, IMO.



Atleast according to average daily watch time reported in 2019, Netflix was at 164 million hours and YouTube was at 1 billion. I doubt that ratio has changed much since then


I don't know about that, they made some good products, or invested in ones that already existed.

I don't consider creating a product, and then retiring a product after many years a failure myself. Its more like a nuanced then, some producdts don't change with the times, and others dont work.

I did watch that TV series on how some people at google did some unethical things to incorporate the maps idea from a German company. Not sure how true that is, but if it is, then google is just like any other corrupt establishment, willing to do shady things at the expense of the original inventors.



> YouTube was acquired and it never managed to become something really big

Before YouTube there was Google Video, which was moderately successful (it was just that YouTube was more successful, so it got acquired).



I strongly believe that Google Video would have been killed by Google long ago. They bought YouTube because they couldn't create it themselves. And they never managed to turn that into a real product, IMO.

But there are just my opinions, of course.



Did Google or Facebook do anything that is not "living comfortably off early success"? AFAIK they had a very poor track record in monetizing anything they built in the last ten years or so.


I think that's their point. If Google or Facebook had stayed with a Valve-sized team and stuck to their knitting, would they really have made any less money?


Would this preclude buying Instagram? That was considered expensive at the time, but I think was a great buy for them and is a significant part of keeping Facebook competitive now and for the next half-decade.

Facebook marketplace and groups are other successful (IMO) sub-products that might not get built if "stick to your knitting" was the mantra.



both had slump but I think Facebook has been much better shape after Zuck did layoffs and pivoted away from metaverse. Llama and Meta Smart Glasses both feel like groundbreaking products.


For some reason steam is really just better than anything else combined. Maybe except gog as it's drm free


Same can be said for a company like Microsoft or Google. They have their core products and milk cows for years.

And Valve had plenty of competition and they knew their audience pretty well to make digital purchases something to consider for many. Plus, they simply have the better product.



Steam doesn’t exist without Valve’s catalog of games and especially Half-Life 2. Its continued success can’t be simple luck given how much competition they have, although at times it does seem like Microsoft, Google (Stadia), Epic, Ubisoft simply want Steam to win.


And yet they crank out new and innovative "products" every 4 years. So much so that they were essentially doing 90% of what Meta is trying to do now with 100x less people and budget.

I think the real answer lies in the fact that at a public company, you will need to answer to shareholders, but at Valve, you actually need to answer to the whims of benevolent dictator Gabe Newell.



> yet they[Valve] crank out new and innovative "products" every 4 years. So much so that they were essentially doing 90% of what Meta is trying to do now with 100x less people and budget.

Innovative products every 4 years? Lol, if Facebook waited that long at any point in time it'd have died.

Comparing Valve to Meta head-to-head is simply ridiculous. I'm not even sure which specific products you had in mind. Did you mean "Meta Quest"? Literally, each division within Meta is fighting in a different sector

Valve has been operating in the same market for 27 years and has consequently built a loyal and enthusiastic fan base.

Even if you believe Meta is directly competing with Valve, it's embarrassing for Valve, as someone in their position should be undisputed in their niche and have the market in deadlock.



I think he’s talking about the Index and their new Linux console


From a customer perspective Valve is undisputed. Nobody opens any other marketplace unless they have to.


> Even if you believe Meta is directly competing with Valve, it's embarrassing for Valve, as someone in their position should be undisputed in their niche and have the market in deadlock.

Meta can tap a billion people to play social games.



People don’t care to.


Valve also has much better hackers than Facebook.


To play devil's advocate for my own point, Michael Abrash was swiped from Valve by Facebook. The dude is a hardcore hacker. Even the rendering code in Age of Empires II owes him credit for performance optimizations!


Since VR was mentioned tangentially, how many 'Valve hackers' is one John Carmack worth?


Zero, right now, as he’s not working with Facebook any more.


Not only not working there, but distinctly said he left because he complained that too much money was being sent down the money hole and productivity per capita was abysmal


I guess everyone takes everything seriously now and there is no light banter anymore...


I don’t know, how many combined are worth -500 million? Think just one is worth literally hundreds of million more than him all things considered


Valve had the advantage of Newell/Harrington starting the company with a pile of money from being former MS staff, which gave them the ability to say "when it's done" for their first game. As the resulting first game was a hit and they didn't owe much (if anything) to their publisher Sierra [1], from that point on they've kept rolling the success forwards. Being a private company there's no details I'm aware of on how much has been taken out of the business, although Harrington left not long after Half-life.

[1] I vaguely remember a legal dispute when Valve did release steam years later as Sierra were being cut out.



I remember the forums (and slashdot comments) just hammering valve for thinking of creating steam and introducing DRM to their games, and that they would never, ever use it because of that.

But Valve has had an awesome record of using it responsibly, and its kind of amazing I can log in, click and 60 seconds later be playing a game I bought in 2003.



There's a classic tweet I remember about Valve, about someone who finally learned who his boss was the day he fired him.


> I wonder if there's a way to prevent the growth at all costs that is demanded by the financial markets.

My grandfather founded a construction company that became quite successful and remained privately owned by him. When it was time for him to retire, he sold the company to the employees who turned it into a worker cooperative. They have since seen wild success and many dozens of people have made some incredible amounts of money. The culture my grandfather established remains present. I believe the key was never going public and therefore avoiding being controlled by external investors with no stake in the company’s culture.



Bingo - you hit the nail on the head. Keeping the investor pool small and close-in is how you avoid this. If you go public, eventually you will succumb to this "growth above all" mindset, even if your culture was set up to resist it.

I appreciate all that publicly-traded companies have contributed to society, but rarely is "going public" ever not the first sign of an objectively downward trend of the company trajectory.



> I wonder if there's a way to prevent the growth at all costs that is demanded by the financial markets.

Google (and Facebook etc) are controlled by their founders (some even as majority shareholders). There's no blaming financial markets here.

Facebook was even happy to set fire to a giant pile of cash in pursuit of the 'metaverse', a project that approximately no investors wanted, but that was dear to the heart of their founder.



Their employees and executives make the majority of their income from RSUs. You can't exactly run a company if your entire workforce gets a huge pay cut each year from a poorly performing stock.


That’s a great point as well. People blame investors but at FAANGs the workforce itself are investors and very important ones since they’ll bail if the stock stops going up.


> Facebook was even happy to set fire to a giant pile of cash in pursuit of the 'metaverse'

I always saw it more as priming the market. Throw out this idea, with the apparent weight of Meta behind it, and see how the market jumps on it (or not). If it goes well, Meta as initiator can easily ensure they stay in the lead, gobble up startups and such.



That's plausible, and perhaps what Mr Zuckerberg had in mind?

But investors, or at least their opinion aggregated via the share price, had a different opinion at the time.

(Investors are often happy to bet on speculative things, as long as they have a positive expected value.)



I'm really surprised that SideFX has only 169 employees.

It's biggest competitor, Autodesk, has 13,700 employees.

Of course Autodesk has a lot of products and SideFX has practically one so it's not a very fair comparison. But my point is that SideFX is a living evidence that if you want to stay reasonably small you can. SideFX was been existed for 28 years, so we can safely assume it has a positive cash flow.



I agree, I'm in awe of SideFX and have a lot of respect.

They've proven you can do a lot by being in touch with your users and being half-decent at what you're doing.



>I wonder if there's a way to prevent the growth at all costs that is demanded by the financial markets.

Many companies used to do that both in the US and other countries. Some probably still do.

SAS Institute (well-known maker of statistical and other software) did, for many years, last I checked. Don't know if they still are that way.

Update: Looks like they are:

https://en.m.wikipedia.org/wiki/SAS_Institute

[ In July 2021, the Wall Street Journal reported that the semiconductor giant Broadcom was in talks to acquire SAS.[37] In a July 13, 2021 email, SAS CEO Jim Goodnight stated that the company was not for sale.[38] ]



>I wonder if there's a way to prevent the growth at all costs that is demanded by the financial markets.

>>SAS Institute (well-known maker of statistical and other software) did, for many years, last I checked. Don't know if they still are that way. Update: Looks like they are:

No... SAS Institute actually wanted to go public earlier in 2020 and then 2024 but they've now pushed the timeline back again to 2025 because of market conditions: https://www.google.com/search?q=SAS+Institute+ipo+2025

Instead of a "no growth" philosophy, the founders Goodknight and Sall have been trying to spread the narrative about SAS's "recent growth" after losing money in 2020 so potential investors will be receptive to an IPO. : https://www.prnewswire.com/news-releases/sas-charts-path-to-...



Part of the reason they are going public is Goodknight is getting up there in years and something about a succession plan.


If SAS is the paragon of a company not pursuing growth at all costs, then maybe we do need to start looking at quarterly metrics. As a customer their business model sucks and they are doubling down on "either we're a solution for your whole enterprise or else."


Why does their business model suck for you as a customer? Interested to know.


Little capacity for code sharing and lack of reasonable tools to do so. That and the fact that newer statistical / ML techniques are extremely expensive mean that if you wanted to do e.g. a transformer you'd have to either pay out the nose or roll your own from scratch.

That and my department of about a dozen can't justify the cost to upgrade to their more enterprise focused, cloud ready new version Viya, but there's not really an upgrade path for 9.4 other than minor maintenance releases. Since no young new hires come in with SAS experience and the whole thing seems like a ticking clock, we decided just supporting Python for new development is a better plan.



> I wonder if there's a way to prevent the growth at all costs that is demanded by the financial markets.

If you go public, no way to prevent it.

You have to stay private. But if you took a lot of VC money (and gave them board positions) that's going to be difficult.



There is actually evidence that the market doesn't demand growth - https://fred.stlouisfed.org/graph/?g=JpB4 suggests that the market is chasing the base rate of monetary creation.

If a company isn't "growing" at ~5% p.a nominal, it isn't tapping into the money hose. What would be the point of owning it?



I think you have to have a separate entity(ies) that is strictly eggheads trying new shit. They need a big budget and have to keep the bean counters away, otherwise they will steal all the soul out of the enterprise. That's why so many thing come out of places like universities and NASA, you don't have bean counters killing the soul of the engineers/scientists. I'm not saying that situation is always possible, just putting out a theory. Also a lot of the low hanging fruit in science and math has already been discovered/invented, so it gets harder. This is where I hope AGI comes in, even if it's risky.


> I wonder if there's a way to prevent the growth at all costs that is demanded by the financial markets.

the way i understand it the problem is the product and the market that you’re selling into.

for example: Renaissance Technologies LLC has $130Bn AUM with 310 employees.



It’s not the “growth at all costs” mindset at all.

It’s growth period.

It’s easy to have a “hire smart people to do whatever” culture when the money is coming in hand over fist. Your investors don’t care.

But when the goose that lays the golden egg dies, nobody is going to hand over money to get a 2% return. Might as well just buy treasuries with zero risk and a higher return.

You’re flipping the cause and effect. It’s not the demand for growth that changes a company, it’s the companies business changing such that the money doesnt come in via fire hose any more.

That demands culture change to show that you actually are doing something productive.



> I wonder if there's a way to prevent the growth at all costs that is demanded by the financial markets.

Yes, just don't hire MBAs with fetish for shareholder value



You think employees will stick around when their vested options are underwater?

It’s not the MBAs alone that demand an increasing stock price.



> I wonder if there's a way to prevent the growth at all costs that is demanded by the financial markets.

Growth and private investment are part and parcel.



> pay off the VCs then don't go public?

The massive return on investment that VCs aim for comes from the public market valuing the VCs shares of the company much higher than what the VCs paid for it when they invested. How do you replicate that without going public?



Unpopular opinion - avoid taking VC cash at all costs?


Financial markets in general do not demand this. As someone else said, the return expected is just a basic risk-free rate plus some compensation for the added risk of owning equities instead of treasuries, which isn't nothing but it doesn't mean you need to double in size every year indefinitely.

The problem for FAANGs and Tesla is their valuation was predicated on indefinite rapid growth. Once you have that valuation, the only way to keep it is to actually grow at the rate the valuation priced in. If you don't, the price will drop and all of the various directors and high-level employees whose compensation is largely in the already heavily-priced stock will lose a lot of net worth. This isn't a problem for all publicly-traded companies. It's a problem specific to a very small number of extremely highly-valued companies whose value was based upon the expectation that they would grow very rapidly.

Venture capital is another matter entirely. Being far riskier than owning publicly-traded equity shares, they do demand outsized growth from every investment. But venture capital is hardly ubiquitous. Outside of software devs, all small business owners I've ever known would not have even tried to consider it. If they need money, they ask their parents or a bank.



I don't think it's possible to be Google ca. '06, but there are companies that I think are a little like Google ca. 2012.

Meta is the obvious one, but people are all "no, not like that." Those people IMO have rose-tinted glasses. Early Google was a pretty fast-moving place with founders who would breathe down your neck and expect you to deliver. It also had a lot of speculative projects that amounted to nothing much in the end. Around 2011, Larry had a brain wave and fired, IIRC, every product manager at the company. If you squint, modern Meta is pretty close, both in good ways and bad.

The AI companies are not like this. Most of the ones I know about resemble Amazon more than early Google. Other places tried to be like Google, but without to revenue to make that work, and they're mostly in trouble now.



You don't remember it correctly, or there is a typo. All manager firing happened at 2001 not 2011. And it was not PMs but people managers.

https://en.wikipedia.org/wiki/Larry_Page



Yes, and there's no good way around this - no human organisation can scale beyond a certain (quite early) point without becoming an immoral profit machine. I wish society would better understand this, and governments would add caps. Of course no one on the world political stage would handicap their economy like this.


> no human organisation can scale beyond a certain (quite early) point without becoming an immoral profit machine

I think a more general point is that when human organisations scale beyond a certain size, the organisations often become more focussed on self-sustainment (and preservation) than the original function they provided. Sometimes known as the iron law of bureaucracy, in commercial situations. For nation states, this entails preservation of the ruling classes, be they ostensibly profit focussed or not.



This is because, states at some size become immoral power machines deeply distrusting one another.


Beau of The Fifth Column (Justin King) emphasizes ... states/countries don't have friends, they have interests. He delves into specific cases all the time and is one of the clearest-eyed political commentators out there.


This just straight up doesn't make sense to me—states aren't monolithic entities or rational actors. I think it's easier to say that the modern state exists at the behest of capital, at least in the west.


States are rational actors though


when in the history of anything was that the case? democracies make terrible choices, with voters often voting against their interests all the time.

dictators make dumb-ass calls often, like Erdogan of Turkey making random (randumb) pronouncements about the currency and causing terrible inflation (or Saddam's "let just fight all our neighbors, Suharto's random evil, etc.).



It’s generally accepted in international relations that it’s always the case long term. States can make bad calls in the short term but you’ll often find they are rational decisions regardless of if they don’t turn out well. Erdogan has greatly expanded turkeys influence in the region and been relatively successful in playing the west and russia off each other for instance.

Saddam I’ll give you but that also led to his removal and it can be argued Iraq didn’t have many good options as historically it’s been controlled by one or more of the surrounding nations so it may just not working realistically due to geography and ethnic strife



> States can make bad calls in the short term but you’ll often find they are rational decisions regardless of if they don’t turn out well.

This line of reasoning only makes sense when compared with counterfactuals, which seems like a waste of everyone's time. It's easy enough to justify an arbitrary action as rational if you have no basis of comparison.

Anyway, "rational self-interest of the state" is not the same thing as "rational". There are other ends other than self-interest of the state—for instance, self-interest of the constituents of the state, or self-interest of humanity. All states put their own existence before the welfare of their people. A state is not a natural thing outside the vying of capital to institute economic stability for the ends of its own empowerment.



You're confusing "rational" with "competitive", which is neoliberal sleight of mind.

There is absolutely nothing rational about terraforming your own planet to make it less able to support you.



Your politics are bleeding through here and it’s clearly fogging your mind of reality. I made a statement considered factual by political science/international relations and you’re strawmanning about “neoliberalism” and bringing up climate change. Do better, be less emotional. If you can’t do that you have no business making statements about nations and their relations with one another which are rational.


> I made a statement considered factual by political science/international relations

This is typically termed a "belief".



I have yet to see evidence of this lol


That sounds like it is true, but is it really? I'd love to read a well written hypothesis which goes through a cause and effect and is backed up by at least some peer reviewed research.


Thread from yesterday on this question: https://news.ycombinator.com/item?id=39035569


I think the usual case is that product people displace engineers. I guess Google has selected here for quite some time by now because not every engineer likes the advertising and surveillance industry. Compensation and new tech can alleviate some issues, but not everything.


Man I wish I could be infected with this disease


> You just can’t scale “total internal transparency” when the company doubles in size every year.

_total_ internal transparency is trivial to scale. partial and no transparency is difficult to scale.



Not really. Total transparency requires effective communication. Effective communication requires a shared context* to be efficient. The larger the organization, the less shared context, the more overhead is spent catching people up on things they are not involved in.

*By shared context, I mean there is certain background knowledge and assumptions that all parties involved have. Since they already have this context, they don't have to explain any of this and can skip ahead. Compare a theoretical physicist explaining their work to other physicists (lots of shared context) to them explaining it to a reporter (little shared context) -- in the second case it takes a lot more work to convey the same information.



If you want to stop internal transparency from accidentally becoming external transparency (or leak), it becomes extremely hard to scale.


This is the argument for biasing the economy against large companies


> This is the argument for biasing the economy against large companies.

It's also an argument to break large companies into smaller ones. This has to cut both ways, not just to fire people by cutting off whole org branches.



just make the corporate income tax proportional to the sqrt of headcount and let the market sort it out


Market sorting it out: "Lots of Employees, Inc licenses our key technology from [and pays large royalties to] Just One Employee, Limited."


So the real answer is to join the next Google.. :)

OpenAI?



What is the company culture of OpenAI like? How does it compare to early Google?


Well, it seems like it's got some cool tech based on providing access to everybody else's copyrighted content in novel ways, a bunch of promise to make a lot of money without knowing 100% what the plan is, messy politics at the top, and it's around the San Francisco area, so....


> providing access to everybody else's copyrighted content in novel ways

This is a cartoonish interpretation of what Generative AI does. You might be coming from a good place trying to defend the "little guy" who supposedly is getting ripped off by GenAI (they aren't), but in practice you are helping copyright trolling and big rusty corporations that live off the perpetual copyright scam.



How is calling out violations of the GPL license helping copyright trolling?

If someone publishes GPL licensed code on github, and OpenAI then modifies that code in some answer it provides to someone asking a coding question, then OpenAI is in violation of the GPL license if they don't also license their stuff under GPL.



Citation very much needed, in particular if you're claiming that OpenAI would need to GPL license the OpenAI code ("their stuff") in order to provide the answer (as opposed to the lesser question of whether the code in the text of that answer ought to be covered by GPL).


GPL stipulates that derivative works must be licensed under GPL.

Just because an entire industry has their entire future riding on courts eventually deciding that "Yeah, but copyright doesn't apply to AI", that doesn't make it so.



Indeed; I think there's a genuine question as to whether the output of ChatGPT is a derivative work under the law or under our feelings of what's moral.

I've read a lot of code in my career, much of it GPL. When I now write code, it's based in part on that previous code reading. I think most people agree that doesn't mean that all code that I write must be licensed under GPL. In other words, they agree it's not derivative. Even if I write a C strcpy implementation that's functionally identical to one in glibc, I think most of us agree it's not derivative, even if I've read glibc's implementation before. Or if someone asks me "how can I write strcpy in terms of memcpy and strlen?" and I answer them with code I write that's very close to glibc's implementation.

Is AI-written code fundamentally different from bio-intelligence-written code in that regard? (I think the answer is uncertain in terms of "how should it work?", not that it's clearly one way or the other.)



Is the NYT lawsuit cartoonish too?


> providing access to everybody else's copyrighted content in novel ways

That's a very biased characterization that downplays a debate that people have right now as basically being already solved. It's simply not truthful, unless they started a side business in developing a torrent tracker or something.



I'm not sure whether you think I'm being unfair to Google or to OpenAI.

Everybody and their brother sued Google early on for a huge variety of their products. Google News got sued for showing headlines from news websites. Google Books got sued for copyright violations for, y'know, making a copy of everybody's books. Back in 2007, Google would've been in the middle of the the Viacom vs YouTube lawsuit. The whole idea of a search engine is fundamentally about taking all of the useful and mostly copyrighted content out there owned by others and profiting off of it by becoming the gateway to it.

OpenAI, similarly, works by taking all of the text and art and everything in the world, most of it owned by others, then copying it, collating it, and compressing it down into a model. Then they provide access to it in novel ways. I make no representation about whether it's legal or ethical. It's transformative, useful, novel, and really cool, but it's clearly taking other people's data, and then making it useful and accessible in a novel way.



A big difference in my view is that OpenAI doesn't meaningfully "provide access" to all the text and art and everything in the world; rather, they suck the marrow out of all the text and art and everything in the world and use it to sell their own replacement service for all the text and art and everything in the world. Google has done some questionable things to become a gateway to the world's work, but they're (mostly) still a gateway, not a copy.


Maybe we can agree they are still _mostly_ at gateway. But their ambition to answer your question through zero-clicks (i.e., show the answer right in their search results) does make them profit from direct copying. The copyright owner will not get any clicks, show any adds, or get any other kind of feedback to their work, in those cases.


Yeah, for sure, Google wants to show the answer on the results page, and for many search queries they're able to achieve this in one way or another -- either through the knowledge graph, the question-answering slop, or in the snippets of text pulled from the search results themselves. They do, at least, show links to sources in these cases, which is better than ChatGPT (or Bard, to the extent that it's used). But I agree that there's not a lot of short-term incentive for Google to cite sources in a prominent way, and there is a lot of incentive for them to develop features that replace the websites that made them valuable in the first place. There's always been an uneasy bargain between Google and webmasters, and there's always been a tension between what's best for the Google user, best for Google, and best for the Web. If there's a similar bargain with OpenAI, I don't see them approaching it with nearly as much respect: source attribution has not been prioritized in any meaningful way.


> A big difference in my view is that OpenAI doesn't meaningfully "provide access" to all the text and art and everything in the world

They do, juste look at all the art being generated that uses well known brands and characters.



I think the characterization is unfair to generative AI, because the information that is retained in the model is a very lossy and rough generalization of the training data - that situation is a lot less direct than what it's like with search engines. In my mind, the lawsuits against search engines have a lot more ground to stand on. Saying that something "provides access to copyrighted content" almost implies that there's some mechanism that allows the user to wholesale download complete, unedited and exact copies of some copyrighted material - I could see that argument with a search engine, but not really with a text or image generator.


You should look up the definition of "derivative work."

I agree that Google should have been forced to pay licensing fees, and OpenAI should too.

We know from history that's unlikely to happen.



It's 100% dependent on copyrighted material at least, even though you can't access an exact copy of it without access to the material it wouldn't exist. It's a messy issue, I have no idea how it will be solved since it's a rather new development for humanity, in the past when humans would collect knowledge from different sources to use them in a novel way there would be at least some kind of attribution, recognition of the sources, either being cited or acknowledged in a preface. With GenAI there's nothing, and probably not even a way for GenAI to tell us where it got "inspired" from to generate something.

It's going to be a very messy landscape for copyrights and intellectual property in the next years.



Well, you certainly have right to your opinion, as do others to theirs. Law is the ultimate arbiter as usually.


"Possession is nine-tenths of the law"

Physical force, the ability to wipe something (or someone) out of existence, is the ultimate arbiter. Law just an upstream proxy.

It's a nitpick that's becoming increasingly relevant as we see institutions that support that proxy collapse or transform.



> In Washington, DC, though, there seems to be a growing consensus that the tech giants need to cough up.

> Today, at a Senate hearing on AI’s impact on journalism, lawmakers from both sides of the aisle agreed that OpenAI and others should pay media outlets for using their work in AI projects. “It’s not only morally right,” said Richard Blumenthal, the Democrat who chairs the Judiciary Subcommittee on Privacy, Technology, and the Law that held the hearing. “It’s legally required.”

> Josh Hawley, a Republican working with Blumenthal on AI legislation, agreed. “It shouldn’t be that just because the biggest companies in the world want to gobble up your data, they should be able to do it,” he said.

https://www.wired.com/story/congress-senate-tech-companies-p...



> basically being already solved.

Whats the solution ?



I didn't see Google's board fire it's CEO and then he gets reinstated and basically fires the board.

Instead Google had more drama with the inappropriate behavior kind.



That we know of, at least.


To be fair one could argue that was still in vogue at the time…


To clarify, this was a sarcastic remark. I wasn't trying to actually imply that it was okay just because everyone else was doing it. I suppose that little /s really can do a lot of work.


Notably Google is currently doing layoffs while simultaneously paying Deepmind / Brain MLEs $1-$10m counters to keep them from OpenAI https://seekingalpha.com/news/4055187-google-said-to-use-spe...


Is that bad?


Isn’t it obvious? When the company had 1000 people or fewer yet was printing money, it could of course use Putnam questions or Matin-Gardneresque puzzles or ICPC programming problems to pick the brightest and smartest, and maintain a geek culture. But when the company grew to 130K people yet still managed to hire another 25K in a year, the culture was destined to change, if not deteriorate.

> he most incredible and unusual thing that struck me about Google's early culture was the tendency to value employees above all else

At that time, those employees are Jeff Dean, Sanjay Ghemawat, Rob Pike, Paul Buchheit, Lars, and etc. Nowadays we got employees who bragged about their “lifestyle” on TikTok



From the outside, it looks like many in the industry assumed Covid-induced changes would be permanent. They hired accordingly, beefed up their headcount and in the process ended up getting a lot of talent which wouldn't have gotten in pre-pandemic. Once you recalibrate, you are not left with much choices.

I might be wrong here, but part of newer product releases from Google over the last few years (not Deepmind) reflect the quality of motivation/talent they have at their disposal. I have heard stories about Gmail, about how Waze was integrated with Google maps over a weekend, and today you see half baked products which are shutdown within a year. We still use many of the early products today, but I find it hard to think of any new product which has been released in last few years I use regularly, except Google Pay maybe. Not talking about enhancing existing products but new products.



> Nowadays we got employees who bragged about their “lifestyle” on TikTok

And bicker around Blind about "TC" to show off how much money they are making. It's like a new generation of yuppies but instead of working in finance in the 80s they are working for Big Tech in the 2010s-2020s.

I've been in the tech since the early 2000s, right after dot-com bursting, it's been very palpable the change on types of people who wants to work in tech, before it was geeks who learned to fiddle with computers since we were kids, the later cohorts came specifically through a path of learning CS to apply for jobs paying US$ 100-200k as their first salary.



I've been hesitant to comment on this to avoid sounding "bitter", but you're absolutely right.. it's telling that quite a number of folks are so laser-focused on the money as opposed to the innovation.

at the same time, I also wonder if this is a symptom of a larger problem. chasing TC becomes less surprising when you consider how expensive it is to live these days.



i keep thinking about this google arc. I was there for nearly a decade (at this point i've almost been gone for longer than I was there) and from the outside, the company is almost unrecognizable.

it is definitely not the company that it was pre 2010. from my lowly IC5 (when I left) position, it felt like something happened in 2014 or so that really put the company on a different track. eric had already left and the founders had started stepping back and the people left running the show were, not them. i guess they were able to maximize shareholder value. but it was clearly at the expense of something.

anyway, I dont have anything to say that hasn't been said more eloquently by ben. except, I saw this change too. and it bums me out because I got to see the place before.



Eric leaving. Larry and Sergey stepping back. And the hiring of Ruth Porat as CFO.

My money is on Ruth being the biggest change to Google.



Could be. Patrick was just so perfect as a Google CFO. Only-at-Google. His backpack full of hundreds (supposedly).

But Ruth: she could be anywhere in the corporate world.



patrick "sorry I missed the last tgif I was running a marathon in paris with my daughter" pichette.

and I don't say that disparagingly. that was endearing.

(i'm probably getting some details of that wrong, it was ... dear lord, a long time ago)



Speaking of TGIF, the day it moved to Thursday is where I start my "beginning of the end" counter.


it was less fun having beers on a thursday afternoon for sure, but I at least understood the fact that the company had thousands of non-US employees and TGIF on a friday afternoon for us was TGIM for everyone else.


Imo patrick was no better with his “we saved 200M on snacks this year oh btw guess what my bonus was”


If you think Ruth and Patrick are the same, I'd hate to work at whatever company you actually admire.


Not the same - Ruth is far more effective version. Guessing you missed the whole “scrappiness to help investors out oops nvm we are investors” thing or just hadn’t yet run out of coolaid at the time


I guess you missed out on the notion of "fun." Thoughts and prayers.


Yes it’s very apt to have it in quotes


This tracks with what I saw as an outside observer; I felt like around 2015 was the inflection point where Google started its slow arc toward mediocrity.

It seemed like maybe Eric Schmidt's departure had something to do with it, though it's possible that was just coincidence.



yeah, eric stepped down in 2011 and larry took over as CEO and from the inside it felt fine for a while. but larry definitely got disinterested after a few years and the company felt rudderless by like the end of 2014.


> It seemed like maybe Eric Schmidt's departure had something to do with it, though it's possible that was just coincidence.

Another option is that he saw the trajectory of the company culture and wanted out.



We did contract work for them in the early teens. I remember going to various Google campuses and being shocked at how little it reminded me of my dotcom days and how much it reminded me of my Hewlett Packard days.


Whenever I see posts like these, whether for Google, or any other company, I can't stop thinking about the people not working as engineers - the sales guys, CS reps, building maintenance, the IT guys. Did they have 20% of their time dedicated to "personal projects", whatever that might be? Did they have free food? Are their titles attached to their person? Do they feel their employer value its employees above all else?

I have a tiny little cynical voice in the back of my head having a good laugh, but I might be wrong.



Fulltime employees at Google are basically the same as any other employee. They get the same benefits, can eat the free food, and generally I haven't seen any serious discrimination against them for being "not engineers". However, some of the things you've mentioned (e.g. building maintenance) are often done by contractors or outside firms, and for them things are often very different.


Red badges and the equivalent elsewhere make up an astounding amount of who actually works at most major companies. They’re the poor and working class to the gentry (FTEs) and the elites (FTE executives).

They’re paid 50% of what their contracting agency is paid for them, they have poor benefits if at all and live in a constant consciousness about who is higher class than them. They attend different Christmas parties, for goodness sake.



If I have $100 to pay someone in the US, about 25% of that will go to "fringe" (taxes, health insurance, unemployment/worker's comp, 401k match, PTO/sick, etc) and that percentage is probably higher for lower-paid employees. So, start with $100, fringe expenses take $25-30, agency middleman profit/overhead/flex-risk takes maybe 20% ($20), and the end worker gets $50-55 out of the $100 the original company is paying for them.

That the end worker is getting ~50% isn't that crazy to me. If directly employed, they'd be getting only about ~65-70%. (which is less than the direct fringe ratio because someone has to fade the PTO/sick/hiring lag flex to ensure the trash cans get emptied consistently and the agency is doing that in the other case).



All those taxes are already being paid. It’s to ensure that the contract worker gets worse insurance and next to no benefits and therefore costs less, and also so that you can get rid of them whenever you want for someone even cheaper.


While I'm hesitant to give in to my inner cynic, the anecdote about walking into the local, on-site IT in the post about his first day at google linked in the first post, especially stood out in my mind. Someone's manning that walk-in station - do they have the same benefit as the engineers? Half of which allegedly have PhD's, mind you.


It’s a person who commutes from Tracy and lives with 5 other people in a 3 bedroom house and doesn’t have health insurance because they can’t afford the subsidized rate nor the deductible. Their mask is impenetrable and only drops once they pull into the drive thru in Hayward for some McChickens to tide them over for the last hour of the commute.


Some services are, like you said, obviously done by contractors, but I can't help to think that you rarely see any testament from other employees than engineers to how great an employer Google is, or was, and if you're looking at the bigger picture - while Google's up until recently practically been drowning in cash, they're at the same time outsourcing CS to sweatshops like Teleperformance.


> I can't stop thinking about the people not working as engineers - the sales guys, CS reps, building maintenance, the IT guys. Did they have 20% of their time dedicated to "personal projects", whatever that might be? Did they have free food? Are their titles attached to their person? Do they feel their employer value its employees above all else?

Famously the chef running the employee canteen was one of the early Google millionaires. (I doubt it's like that now, but the point of the post is it's not like that any more for the programmers either)



I find it useful, in reading this stuff, to remember: the company he joined in 2005 had (apparently) 5,600 employees. In 2022, that number was 190,000.


Which is the difference between a very small town (might have a Walmart!) and the entire population of Montgomery, AL.

With required support services, if Google was in one place it’d likely cause a company town of over a million.



> Early employees would often encourage each other to "fail fast" as a means to innovation, but that's no longer easy in an environment where failure implies a layoff.

Big tech is in a really tough spot when it comes to innovation. Google has developed a reputation for killing off products too easily. Many have commented here and elsewhere that you can’t trust them to invest in using their new products because they might just kill it off and leave you in the lurch. Of course, you get a self fulfilling prophecy as then too few people use the product for fear that it’ll get killed off.

But I’m guessing Google is also more hesitant to launching a new products that since it neither wants to worsen its reputation for killing them, nor does it want to support a product indefinitely, even if it’s not profitable.

So then what? The answer probably should be that Google should buy up startups that have figured out product-market fit and just need to scale. They can’t do that though because the FTC is already breathing down their neck with anti-trust suits.

Google actually is investing in a lot of very transformative technologies—AI obviously, but also quantum computers, biotech, and autonomous vehicles. Those are things that just aren’t well very well suited to 20% projects.



The success of 20% projects is a quasi-myth. Gmail is often touted, but you would do well to look up the employee # at Google of the inventor. Point being, you need (very) early hire clout or your 20% project isn’t going anywhere either.


It's not a myth. I had a successful 20% project when I was there and I was nobody special. I started an anti-bot system in 2010 and by 2014 it had become integrated into most of the top products. Last I heard there is a whole team working on it still, and there were also spinoffs.

That wasn't only a 20% project but a secret one! For several months I told my manager in daily standups that today was my 20% day, and that it was related to what the team did, but not what the project actually was. Everyone was cool with it.

It's possible that this was achievable only because I worked in an operational role. We had firefights that sometimes disrupted my ability to take the 20%, but you could partially bank the time and there weren't top-down imposed project deadlines.

I also used and experienced many other people's 20% projects whilst I was there. Many were small internal tools and systems that made working life easier but weren't the right size/shape to be staffed up as a full project with management attention, but some were products. At one point someone did a project that let you bid against yourself in the ad auction, to experiment with how to pay to remove ads. IIRC that was a 20% project. Google's early reputation for ML skill was established on the outside by Google Sets, a (for the time) astonishing demo that revealed Google was no mere fancy keyword matcher but had semantic understanding of words too. Pretty sure that was also a 20% project.

I felt pretty strongly at the time that the 20% policy was one of Google's secret weapons. The disdain and disinterest with which it's so often greeted outside of Google's walls is puzzling and sad, as is the quasi-myth that it didn't exist at all. I can believe that it existed to varying degrees depending on where and when you were, but, it's definitely not a myth.



I appreciate your comment and anecdata, and I’m glad you commented here.

That being said, I’m not sure whether it is you or I who does not know what “quasi” means.



I think we both have a quasi-understanding of the word :)


Gmail wasn't a 20%, I don't know why anyone thinks it is. Buchheit was asked to work on it.


>Gmail wasn't a 20%, I don't know why anyone thinks it is.

It's because some media stories used GMail as an example of a 20% project -- and -- those stories also end up being cited in places like Wikipedia:

- >Google is credited for popularizing the practice that 20 percent of an employee's time may be used for side projects. At Google, this led to the development of products such as Gmail and AdSense. : https://en.wikipedia.org/wiki/Side_project_time#cite_note-:1....

The Time Magazine article is one of the places where they say GMail was not a 20% project:

- >Gmail is often given as a shining example of the fruits of Google’s 20 percent time, its legendary policy of allowing engineers to divvy off part of their work hours for personal projects. Paul Buchheit, Gmail’s creator, disabused me of this notion. From the very beginning, “it was an official charge,” he says. “I was supposed to build an email thing.” : https://time.com/43263/gmail-10th-anniversary/#:~:text=Gmail...



The product they often presented as started in 20% time is Google news. I don't know the actual details, just this is what I remember from my time at Google (2006-2012).


I thought Gmail or its predecessor was a third party/acquihire situation?


No, Buchheit was employee #23 at Google. He also developed AdSense as part of Gmail.


I must be thinking of Google Maps then. Or maybe Docs?


Google Earth was an acquisition (formerly Keyhole), maybe that's what you were thinking of.


I think that was it. I replied to this point downthread:

https://news.ycombinator.com/item?id=39054947

I’d be glad to hear your perspective or thoughts in this thread or as a reply to my post re: Google Earth/Keyhole.



YouTube was a huge early acquisition for them around 2005 or 2006.


Chad Hurley is still one of my fave tech success stories.

Be like Chad Hurley.



True, although I thought there was another big one whose name escapes me. Any ideas?

Thanks for mentioning that for the rest of HN’s sake.



Looks like Wikipedia actually has the full list.

DoubleClick and Waze are two other big ones that I remember seeming important at the time.

https://en.wikipedia.org/wiki/List_of_mergers_and_acquisitio...



Thanks for that list! One of my favorite Wikipedia-isms are these very “list of” pages.

I’m pretty sure it was Keyhole, for what it’s worth. Curiously, both Google and Keyhole are In-Q-Tel investments, although I’m not sure if that impacted/steered/influenced the acquisition, however.

https://en.wikipedia.org/wiki/Google_Earth#History

https://web.archive.org/web/20130605121646/http://www.busine...

https://en.wikipedia.org/wiki/In-Q-Tel

From that page:

> As of 2016, In-Q-Tel listed 325 investments, but more than 100 were kept secret, according to the Washington Post. The absence of disclosure can be due to national security concerns or simply because a startup company doesn’t want its financial ties to intelligence publicized.

> […]

> While In-Q-Tel is a nonprofit corporation, it differs from IARPA and other models in that its employees and trustees can profit from its investment. A Wall Street Journal investigation found that in 2016, nearly half of In-Q-Tel's trustees had a financial connection with a company the corporation had funded.

https://web.archive.org/web/20160831020609/https://www.wsj.c...

Which is to say, apparently insider trading isn’t just “illegal except when Congress/the President does it, except when it is illegal, actually,” if I’m parsing all this correctly; apparently In-Q-Tel gets special treatment too, in some cases.

https://en.wikipedia.org/wiki/2020_congressional_insider_tra...

https://en.wikipedia.org/wiki/STOCK_Act

https://en.wikipedia.org/wiki/Insider_trading#By_members_of_...



I had understood that the main reason products were killed off so easily were the promotion incentives: you get big awards for launching a product, less so for maintaining it and growing it and doing the hard iteration work required to continue improving it.


I don't understand why they never fixed the incentives.


They could keep starting products and instead of killing them, release them as open source. Or one click deploy on GCP.

Actually, that last one makes a lot of sense for pushing for more GCP adoption.



Open source is very hard for a bunch of reasons:

* Code at Google3 is one giant monolith that has dependencies on things that aren’t open sourced. Even if they could be, they don’t make sense outside of Google

* most services internally run on internal services like Borg and GFS rather than GCP for historical reasons. That maybe has changed now but I suspect a lot of stuff depends on internal infra not available on GCP

* A product can often have data dependencies. Just being able to spin up a separate copy may not mean much in terms of keeping a product alive past Google’s interest if the data is locked away behind Google’s private data stores. Then you want Google to start adding easy export options so that data can be exfiltrated from Google’s onto 3p versions of the product which is a legal, business, PR and technical risk

* Google has invested some amount of money and resources into a product. If a competitor takes that concept and is successful it’s embarrassing to execs at Google who missed the opportunity. Google Wave was dropped even though in many ways it’s a precursor to slack (it was open sourced though and went nowhere).

It’s a nice wish but I can’t imagine any realistic scenario where any business would go down this road until their shown a successful roadmap by a more enterprising business first.



Google Wave was my fave sunsetted project or Google graveyard project. First time I used it I could really see the potential. But as you pointed out, it's often not that simple.


I'm hard pressed to remember a feature in Wave that does not exist in Docs now. What is it that you miss? I just remember it being dog slow with a lot of latency.


> Code at Google3 is one giant monolith

I’ve heard this stated before, and something about it feels off. There’s no way all of Google’s code is in one repo.

Like, does that monorepo contain the full Android operating system with Google Services and the firmware for all the Pixel devices? I feel pretty sure multiple teams at Google must have forks of the Linux kernel for one reason or another, would those be in there too? Is Chromium in there too? What about the whole golang project?

Even if I’m off about some of this, it feels like the statement “Code at Google is one giant monolith” needs some qualifiers.



There are certainly a few notable exceptions (Chrome and Android), but google3 really is a massive monorepo.

It does contain forks of tons of open source code in the third party folder. I don't recall if the Linux kernel is in /third_party but I would not be surprisied if it is.

A fair amount of the operations are actually documented publicly, ex. https://opensource.google/documentation/reference/thirdparty...



Note that google3 is a subset of the entire Google codebase. But it still contain more than half of its code (>2B LoC), mostly those running over their cloud. In contains all the infrastructure code as well, including Linux kernel, compiler, tool chain... literally everything needed. When you build some big binaries, you may see more than 500k~1M build targets analyzed and built (or pulled from cache).


Ye, like, is there a google.exe at 3912GB with 10k command line options like '--search-server --port=80' or '--Gsolitaire'?


no, there are thousands of Blaze build files that each have their own binaries, tests, libraries, etc.


To be fair though, the baseline hello world C++ binary is quite hefty (10s or 100s of MiB - can't recall) & comes with a bunch of command-line options & an HTTP server out of the box. Or at least did when I was there & I doubt it's changed much. All that functionality is to integrate the baseline set of SRE ops tooling that are common to all services that are deployed on Google servers (eg. HTTP server is to support scraping for performance monitoring integration similar to Prometheus/OpenTracing). It's mildly annoying because any command line tools you write pick up all of that useless functionality but it is easy to teach so trade offs.


Android, golang, chromium and a few others were separate but there were 2B+ loc of other stuff in that repository


So, Google’s choice of architecture prevents them from open-sourcing or maintaining projects a tad longer than absolute necessary. I’d say they dug their own grave, if it has such a large impact on the trust of customers. Maybe Google3’s architecture was excellent for worldwide scalability and costs, but let’s see which one matters in the long term.


I listed many reasons why open sourcing wouldn’t make sense and you seem to have hyperfixated on just one.

Yes - Google chose a monorepo because of the engineering and business advantages it gave them. For example, all binaries had a common dependency that implemented all sorts of common functionality they found binaries on their servers needed out of the box - that’s why a simple c++ hello world on Google3 results in a many many mib binary that includes an http server for performance monitoring. It’s an opinionated codebase but the opinions are largely documented and explained and aren’t crazy (just because you may make other decisions or prioritize things differently doesn’t mean Google’s choice are wrong). And again, please don’t hyper focus on what I wrote as “oh it only has this one advantage”. There’s lots of advantages and I’m just giving very basic examples. It’s been a fairly long time since I worked at Google and someone who works there is going to have a more authoritative explanation of how things work now as things will inevitably changed some.

You may say they dug their own grave while the internal teams find it helps them run services and maintain things because there’s 1 way of interacting with the artifacts of lots of different teams. And they weren’t going to open source EOL projects anyway and maintenance decisions have nothing to do with google3 and are product and engineering led decisions.

Also, they have a bunch of tooling to manage open source projects that mirror google3 projects. It’s doable for projects that care / who it’s important to but it is also a lot of work (eg can write rules that bidirectionally rename files, functions, c++ namespaces, comments that can strip out code before outgoing synchronization, etc etc). if I recall correctly the tool itself was open sourced too.

As for customer trust, again I point out that not only is the Google3 aspect a minor detail, open sourcing wouldn’t even impact customer trust in a large way. It might with a certain segment of the technical population, but that’s not the people Google cares about in terms of public trust. And any open sourcing also has to find motivated maintainers who are not going to be motivated by 0 pay and a huge amount of bug reports and feature requests from users who started with maintenance support of paid engineers and focused product vision. Make sure not to extrapolate your own predilections as a tech engineer onto the general population.



I didn’t mean to focus entirely on Google’s approach to developers. However, one has to notice that Google has lost the upper hand over the web since ChatGPT came about. It can still be summarized in your sentence:

> but that’s not the people Google cares about in terms of public trust

Exactly. At the beginning, Google cared a lot about perception from technology-minded people. It was necessary to rise. Now, this original audience doesn’t matter to them, as you very well explain it, with your explanation that they weighed nothing in the balance of choices for all of the (perceived) upsides of their architecture. Because it’s a megalith with well-established business streams, which puts them outside of danger from the whims of public perception.

The business streams are:

- Workplace: Google is an email provider,

- GCP: Infrastructure company (who doesn’t care about developers, remember),

- Ads: Basically a leech. Everyone associates Google’s services to spying people by any means necessary (hi Chrome, hi Analytics, hi Google Search).

- Youtube: Who likes Youtubers? It’s the most degrading title in society, no-one would like their son-in-law to be a youtuber.

Morally, it has lost its stance. Technologically, it’s behind Microsoft. Socially, it has incentivized verbosity on the web so much that nothing is searchable anymore, shooting their own foot, and shooting the entire web with it.

The glorious USSR lasted 80 years on the remains of their former glory (and on the remains of food that was still produced). I just hope Google’s descent will be less painful, hopefully overnight.



> At the beginning, Google cared a lot about perception from technology-minded people. It was necessary to rise.

Sorry no. You’re overestimating the importance of techies here. Techies were the first on the web but in no way were techies critical for Google’s growth. Heck I was in junior high in Canada when I first came across Google and our librarian thought Yahoo was the better approach because manual expert indexing was surely better - we may have been nerds but none of us cared about open source. Google was just a novel technology that was better than its predecessors. And in terms of what made Google a success was figuring out AdSense. Without that Google would have died.

> However, one has to notice that Google has lost the upper hand over the web since ChatGPT came about.

That’s a nice claim but there’s no actual objective indication that’s actually true yet. It may well be true that the inflection point happened but please point to concrete data suggesting this rather than a blind assertion.

> The glorious USSR lasted 80 years on the remains of their former glory (and on the remains of food that was still produced). I just hope Google’s descent will be less painful, hopefully overnight.

The glorious USSR arguably came back around under Putin’s regime (call it whatever but it’s a very Soviet style political and social culture again).

Google is a massive player in the search space - bigger than MS was with operating systems in the 90s and MS still maintains its healthy dominance in that space for laptops/desktops even though Apple is the “cool” one and ships a lot of iOS devices and Google ships a lot of Android devices and only marginally beats out Windows market share (38% vs 31% vs 17% for ios [1]).

Anyway, you don’t like Google. We get it. But none of this has any relevance about whether open sourcing sunsetted products would in any way alter their trust in a broader sense - their customer base hasn’t been tech heavy since GMail took over from Hotmail (maybe even before then) and I think you’re over thinking how much influence tech nerds have especially as the broader community has gotten more technically adept than they were at the beginning. People now ask their “techie” friends for advice where techie now means I buy and use a lot of electronics gadgets and software tools and not I’m an engineer working in the field.

Indeed in the critiques you outlined of why you don’t like their income streams, nowhere do you even bother mentioning any sunsetted products you thought would be good. If anything, the lesson business leaders probably take away from what happened at Google is that letting engineers make product decisions is a bad idea and results in products being launched without strategy that then hurts the company image because you can’t keep running unsustainable products indefinitely if you’re trying to maintain some semblance of fiduciary responsibility. This is because they look at Facebook and Apple and Microsoft who rarely if ever cut products and only do so if they’re changing strategy drastically or there’s no significant user base (for Apple since they primarily do hardware this is easier and just means they don’t do refreshes of a failed product line or postpone that refresh for a few years).

[1] https://en.m.wikipedia.org/wiki/Usage_share_of_operating_sys...



Google and their codebase architecture have been around for a while now in the scale of software lifecycle. How far out do we need to wait before its "long term", and how will we know if failure was from decades of business decisions vs repo architecture?


Let’s say their repo architecture didn’t help soften the blow of various business decisions of abandoning products.

There was a time when Google was also Guava and a myriad of Java libraries helping the rest of the world. It’s a design choice, they chose to stop helping, because of their repo. Perhaps it also helped avoid leaks, since copied code can’t be used outside of Google.



If anything Google releases more open source now than ever. Because of TensorFlow (if I recall correctly - my memory is fuzzy on timeline of what product it was) they released Bazel and then Abseil. Chrome didn’t have the clout to accomplish that but those things are open sourced and very high quality libraries. Tcmalloc is open sourced even though Google reaps no rewards from that. There’s a bunch of stuff released by Googlers as open source.


> So then what? The answer probably should be that Google should buy up startups that have figured out product-market fit and just need to scale. They can’t do that though because the FTC is already breathing down their neck with anti-trust suits.

And for damn good reason. That kind of behavior quashes competition and encourages that ZIRP era thinking of growth at all costs so you can get acquired before everyone realizes your business model sucks. Maybe they should just focus on their core business so they don’t get buried in the shift to AI.



The mistake Google has done here is that it deploys and launches and uses to garner attention projects under it's name.

There is little to no, this is an experimental project by x team. It is this is a Google product.

If everything is a product and you don't support most or expect most to die, then you damage the collective product that is the Google brand. And as a result how your employees feel and are treated about experimenting.



They do that, this is what their various Labs and subsidiaries and internal accelerators are there for. The issue is that people figure out it's associated with Google and then expect it to be maintained as such.


I do wonder how people figured out that Google was associated with Google+, Google Inbox, Google Reader, Google Talk, Google Video, Google Wave, ...

(I'm just kidding; I don't actually hold a grudge against Google for terminating projects. Although I do miss Inbox. And it does looks like Google Labs was killed too?)



Those were official products, right?


> There is little to no “this is an experimental project by x team”

They communicated quite clearly when products were in beta. For example, they communicated clearly that Gmail was in Beta until 2009 (launched in 2004). What’s less clear is what makes a beta, when a tremendously successful product remains in beta for so long.

Another product that came out of beta in 2009 was… drumrolls… Google Reader[1].

[1] https://www.alphr.com/news/home-and-leisure/125603/google-re...



Google Domains was born in 2015, exited beta in 2022, and was killed in 2023.


Even in the early days, I don't believe Google was all that fast about launching new products? The "fail fast" stuff was about people working on blue-sky ideas that failed to get traction before they were launched, or maybe just launched in Google Labs [1].

[1] https://en.wikipedia.org/wiki/Google_Labs



https://gcemetery.co/ Google’s reputation is not only in innovation


FWIW, the only person I've ever actually met with a 20% project was working on quantum


I had several 20% projects from 2012 to 2016, all of which were on the Cloud Business side (ie not engineering). It was very much a thing up until Larry Page stepped down as CEO


I worked at Google from the early(-ish) days up till 2019. My hot take is that the employees broke the social contract first. Sundar "MBA" Pichai is not the cause, he's the effect.

The truth is, the early Google would have had no patience for the "problems" Googlers cared about between 2014 and 2020. The levels of internal hubris and employee activism about every random topic were insane. People cared more about cafe menus and banning words like "deficient" and "all hands" than doing things users cared about. They cared more about working three days a week than delivering a project. And they still expected to be paid top 5% of the market and to get pats on the back for being amazing and oh-so-smart.

By the time I left, it was normal to see a team of 10 people taking a year to deliver something that would've taken me a month on my own in 2012. Something had to give. It's justified to give employees rock star treatment when they are actually 5-10x more productive than their peers at Microsoft. When they're less productive, you have to ask yourself "am I being taken for a ride?"

I think it's not unlikely that Sundar's mission statement from the founders was explicitly to get rid of this culture. It's clear he doesn't want or know how to turn the current Google into the innovative, bright eyed tech company it used to be. So the next best thing is to turn it into Oracle.

But the Google of ~2015 deserved to die.



This is a very hot take, but does mesh with my own experience with mentors, friends, and family at GOOG at the time.

I remember plenty of early career people around the time were given advice to start your career elsewhere, and then join GOOG in order to maximize the rest-and-vest life.

There needs to be a middle ground between Google's QoL and Amazon's laser focus on execution and customer value.

Makes sense that Google of 2024 is basically like Microsoft in 2009.



was speaking about this with my friend, mgr @ google. He agreed with whatever you said. employees at current google are entitled bunch, non-performing. layoffs at google are justified.


Do you care to speculate about why the culture changed?


I think the recent treatment by companies of its employees will remove the rosy glass from our eyes. All employee goodiness is a fair weather phenomena. Always keep a healthy distance from your work and company.


Someone I used to work with was acquihired into Google, despite being one of the most manipulative, conniving, duplicitous people I’ve ever met. A person like this can get found out at companies that value talent (he has none), but at Google, he’s thriving.

This ruined the shine of a Google resume, for me. It’s still great, but it’s just a job now. I look at the specific skills applied during an applicant’s time there, as opposed to previously presuming some level of excellence as a result of working with what I at one point thought were other great engineers.



I was at a big conference in Dublin years ago where a Google talking head stated to hundreds of people that "google only hires the most intelligent people" with a grotesquely smug look on her face, instantly turned me off from ever considering applying to work there. Incidentally RMS was also there and screamed from the back "WHICH BSD LICENSE?" when the Google drone said google uses "the bsd license", which I thought was hilarious.


Two of the worst colleagues I ever had also went on to thrive at Google. It’s been hard for me to take their claims of only hiring the best since then.


My very first boss that I believe is an undiagnosed psychopath is now director level over there. That told me everything I needed to know about any possible direction of the company. I no longer use anything made by them and actively steer everyone I know away to alternatives.




>the Gervais Principle

Which it's not really, as it only considers the US version. "The characters portrayed here are based upon other characters that RG invented."



After being in multiple orgs and having been in touch with c-suite, I have suspicions that lack of total empathy and psychopathic tendencies are a must to get to really high social-based positions.


They are practically a must just to get there... to thrive in this 'layer' of society, a person is quite far away from regular average human in various worst ways possible


I know headhunters that specialize in identifying highly functioning sociopaths for leadership roles. But experiencing total dehumanization of others first-hand and subsequent rise of that person is something one never forgets.


What alternatives do you recommend for email? That's my one google service I have difficulty getting away from.


Fastmail is great and worth the small cost imo


aren't they still in Oz, with its govt mandated backdoors?




Runbox is good.


I use Protonmail. Free tier I think, but I pay $10 a month for a bundle that allows custom domains, calendar, VPN, and storage.


You pay $120 per year, not $10 per month.


Self-host, easy. No matter the hordes of detractors who will tell you this is impossible and that all your mail will be /dev/nulled by all the usual suspects (Microsoft, Microsoft and Microsoft being the main culprit here, Gmail comes in second) the truth is that you'll be fine as long as you make sure to configure things like SPF and DKIM correctly and you're either using a smarthost for outgoing mail (ask your IAP whether they provide one) or are on a reputable network.

A SBC like a Raspberry Pi is sufficient to host mail services for a fairly large number of people. Filter out spam with Spamassassin and a greylist, run sieve to organise your incoming mail flow, use specific mail addresses when communicating with commercial and government organisations and you'll end up asking yourself why so many people insist that self-hosting mail is not an option.

Now that you're self-hosting mail you can also self-host XMPP using the same address making it possible for people to reach you through either SMTP (mail) or XMPP (instant messaging/voice/video calling) using that address. This can be hosted on that same SBC without problems.

Source: my own experience self-hosting mail (and more) since the 90's. If it worked on a 486DX2-66 it should work on a quad-core 1.5GHz 64-bit ARM...



Thanks, I was hoping someone would provide an update on self-hosting too, in addition to service recommendations. I may test it out, thx for the info.


It would be interesting to hear why the armchair experts clicked that vote-down arrow instead of reacting. The fact that you think self-hosting mail can not be done does not mean others can not do it. If you happen to work for a mail hosting company and feel you need to grey out potential competition that'd be understandable (if fraudulent) but otherwise I do not understand this reaction. Does the fact that others can self-host make you feel insecure? Does the fact that this gives those people freedom and the opportunity to evade censorship threaten you? Let's hear it, I'm interested in understanding the background for this ever so common reaction to any suggestion of not letting the experts handle things like this.


I'll bite. I am willing to bet the majority of people down voting you are more than capable of hosting an email server. But like me, see it as not worth the potential risks involved.

Before even considering why someone might not choose to do so, I would like to point out that selfhosting email is not even that hard to do nowadays. I spent a couple hours a few years back manually setting up a stack on a dummy domain just to see if its as hard as developer circles make it out to be. It was not. Furthermore a quick search today nets half a dozen docker containers you can spin up that claim to be one stop solutions for email. If even a fraction of them succeed in what they claim you could self host email with one command and an env file. You could even use the dockerfiles as a template to run the software on metal, its all there.

Even with this newfound knowledge, and as someone who tries to selfhost equivalents to any service I find myself using regularly, I would never attempt to host my own main emails. My bank accounts are linked to my emails, my investment accounts, my insurance, my loans, things that I am not willing to risk compromising my ability to access as the result of some sort of overly prideful sentiment.

Just because someone has the ability and knowledge to host their own email does not mean they should or would even consider it.



Those are all good reasons not to self-host, but none are good reasons to downvote someone advocating self-hosting and providing some useful info about it. I don't get the downvote-brigading here either, especially on a hacker website.


Fair enough, I assume the down votes came as a result of the tone.


What is wrong with the tone? Is it wrong to point out that those who advocate taking care of one's own digital needs - a.k.a. self-hosting - tend to get shouted or voted down on this here Hacker News site which, if going by its name only would be just the place you'd expect to be the refuge for those who like to tinker and who value self-sufficiency?


Yes, to put it simply. It’s a violation of the HN guidelines to complain about voting.

> Please don't comment about the voting on comments. It never does any good, and it makes boring reading.



> My very first boss that I believe is an undiagnosed psychopath is now director level over there. That told me everything I needed to know about any possible direction of the company. I no longer use anything made by them and actively steer everyone I know away to alternatives.

I had a boss who was a manager at one of Google's flagship products, and he made it his point to not let anyone forget it. He pushed people to work nights and weekends, he berated team members and threatened firing them during daily meetings, he overrode engineer's calls to not release a product to claim he released it before schedule, he threatened the same engineers if anything went wrong during the illadvisable release, etc.

He was since hired as a VP of engineering of another global company.



"The typical company is like a septic tank.

It's the biggest chunks that rise to the top."



>undiagnosed psychopath

Eh, I've seen these in every kind of company, none are immune.



If you’re in a business still in control of your own destiny, you could do what we did and keep a weather eye out for sociopathy-aligned behaviours and gently work them out while minimising danger.

It worked reasonably well at one place I was at for about 8 years, estimating one of those characters popping up every 200-500 hires.

It’s the strategic side to your internal integrity function. Typically recruit folks who are lightning rods for these kinds of behaviours: young, female, brown, queer members of staff - don’t forget reception annf cleaning personnel! - and train them (often not necessary!) to spot abuse of power, bullying, threats and gaslighting and to confidentially report it.

Catch people with these behaviours early and divert the smart ones, fire the dumb ones. Sure, you’ll lose your next CEO, but did you want to work for that kind of person?



How is that even possible? Won't he just get exposed in the first performace review? Or is he in some cushy managerial role?


Your boss got no clue how hard or easy your work is usually. Even if he is a good programmer you need to more or less work side by side to get a grip on someones performance.

And smooth talkers game peer reviews.



I've worked in one big company when something like this actually happened. First week one developer blatantly said to management in-front of the scammer that the scammer (CTO) doesn't know anything about technology and is a complete fraud.

The developer got fired 10 minutes later. Others took note to not challenge him if they want to keep their job.

That happened ~10 years ago and I am actually grateful for that experience because I was just starting out, the scammer indirectly taught me much more about how to scam and lie your way to the top, how to sell your ideas to unaware management and most importantly - that office politics are 10x more important than merit in big companies.



> that office politics are 10x more important than merit in big companies

My experience (5 startups) is that office politics are 100x more important in small startups. Everything is more concentrated, including the politics. That's why there is so much cofounder drama to go around.

At least in a big company there's a lot of inertia and process to tone down the politics a little bit.



Goodness yes. Your relationships literally are your career at small startups. Your reputation means everything. Not to mention the nepotism and the privilege - the people with truckloads of money meeting for dinners afterwards while those who’ve had to budget a house payment in 10 years go for a beer.


Funnily enough my experience of politics was far worse in a larger, more established company than a smaller one.

Maybe a different kind of politics, but it was toxic as fuck and my career was basically at the mercy of heads and directors that I would never have reason to interact with. Hit a bump on a project that causes a delay? Expect some higher up to threaten the prospects of the entire team unless we got it done on time.

Most of the people engaging and benefitting from such cut-throat politics and gossip had no right to be in such management positions. Non-existent leadership skills.

Tiny startups can be equally rough but at least it's more direct.



Yeah, I agree. Anecdotes like the GP's just show that big companies aren't immune to these problems (and some big companies are better-run than others). These problems can happen at any company. My experience, at both big and small and also medium-size companies, is that smaller companies usually have much less process and procedures, and can vary greatly from one to another. Big companies have evolved procedures and processes to try to mitigate these human problems. So, for instance, you're much more likely to see sexual harassment and discrimination in a smaller company: if the guy who owns the place is cool with it, it'll be the norm there. Huge companies don't get to be huge these days by tolerating that stuff, and they have a lot of money to lose in a lawsuit, so they put a lot of effort into insulating themselves: anti-harassment training for employees, etc.


You learned how to assume the world is broken, and not fix it. That's the path back to a hunter gatherer society. I think that's the wrong lesson to learn.


This might sound rough but the lesson should be "don't be an idiot".

Time for shouting "king's naked!" comes eventually but people who ignore timing will end up losing this game. The secret to this is to understand how other decision-makers see the status quo. Who made a bet on this person? Who understands that he is THE problem? Is right now the best time for a direct opposition?

And sometimes it's just easier to accept that it may make sense to work elsewhere.



I had one project where there were about 10 people working on it. Shipped about 10k units. Doing decent but not hockey stick money. Until we hired one guy. We went from a 10 man team to 2. He could not get along with any one. No one could approach his amazingness. He would triangulate people and get them kicked out of the group. Soon those 10k units and 5 customers were getting rather pissed off as nothing was getting done other than giant presentations. He really wanted to be a manager in 6 months.

Before he could infect another group with his special touch I politically maneuvered him into the most boring of tasks that no one wanted to do. He had run the one project into the ground. At the right moment I used his own triangulation manipulation bits on him. I had to become that which I despised to basically take him out before he did too much damage. I had him shunted off to a task that if it was done no one cared. It was a pity too as he was a competent programmer. But had too much of an ego to listen to the other decent programmers around him.

Moral of that story? There are jerks out there that will take out a well functioning team and not even see they are doing it. Beware of them. The world is not broken. But there are those who start fires because they like to make messes.



Hard agree. But yet, what became of the one who did try to fix it?


He left that shitty place early and lived happily ever after?


I learned how big companies function and how to get ahead quick. The two things - politics and competence are not mutually exclusive.


> that office politics are 10x more important than merit in big companies.

's/big //'



> This ruined the shine of a Google resume, for me.

What ruined it for me was interviewing ex googlers. Not the PhD levels, but IC. To be fair none passed the inteview. Perhaps it was just the UK google offices. Similar for facebook. At facebook some of the people I know working there are abolutely vile. The types that threatened their coworkers and somehow got away with it. Each organisation favours a certain type and it all comes down from the top.



Former friend joined Google and started hitting his pet (violently and angrily) and doing heavy drugs. Anthony Levandowski might be an outlier at Google for criminal behavior as well as total comp, but there are plenty of Googlers who you want to have nothing to do with.


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