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The software update includes a more unified user experience across connected devices, enhancements to AI Vision Inside™, expanded Knox Security and more

10/27/2025

Samsung’s Family Hub™ for 2025 software enhancements will start rolling out in October for owners of Family Hub™ refrigerators. The update includes a more intuitive user interface, improved AI Vision Inside™ capabilities, Voice ID capabilities with Bixby^[1] and upgraded security with Knox Matrix^[2].

Unified Experience Across Screens

The refreshed One UI design that was first seen on Samsung’s 2025 Bespoke AI appliances will be coming to 2024 Family Hub™ models. This advances Samsung’s vision to bring a unified, seamless experience across the screens of its ecosystem of smart TVs, mobile devices and home appliances. In addition to enabling intuitive navigation and region-specific settings, users will get convenient access to features like Family Care, Pet Care and Home Care^[3].

Family Hub’s™ Cover screen themes are also being updated with new features, including the addition of a Daily Board theme, that offers a new way to see useful information at a glance.

Smarter Food Tracking with AI Vision Inside Refrigerators

Family Hub™ refrigerators^[4] with AI Vision Inside technology will receive upgrades to enable recognition of frequently used packaged foods and even more fresh fruits and vegetables to help families reduce food waste and save money. AI Vision Inside will now recognize 37 fresh food items, including apples, cherries, cucumbers, mangoes, kiwis and more. In addition, AI Vision can now identify and suggest labeling up to 50 packaged food items that are frequently placed in the fridge.^[5]

Personalized Intelligence for Every User

Meanwhile, Bixby gets new Voice ID^[6] capabilities, allowing it to recognize who is speaking and switches to their Samsung account. This makes it easy for users to access their calendar^[7] and view their photos^[8] or find a misplaced phone, even when it’s on silent^[9].

Voice ID also enhances accessibility by syncing the refrigerator’s display with the visual settings on a user’s Samsung Galaxy phone, such as color inversion or grayscale^[10]. And for quicker access, users can now activate Bixby with a simple double tap on the screen.

New Widget Pilot for Cover Screen Themes

As part of the Family Hub™ software update, we are piloting a new widget for select Cover screens themes of Family Hub™ refrigerators. The widget will display useful day-to-day information such as news, calendar and weather forecasts, along with curated advertisements.^[11]

Family Hub™ owners will have the option to turn off Cover screen ads in the Advertisements tab of the Settings menu. Ads can also be dismissed on the Cover screen, meaning that specific ads will not appear again during the campaign period. Advertising will not appear when Cover screen displays Art or Album themes.

Advanced Security That Works Quietly in the Background

Samsung is also expanding the reach of Knox Matrix, its advanced security solution built on private blockchain technology, to more of its smart home lineup. The protection now extends beyond Family Hub™+ refrigerators to include compatible Wi-Fi–enabled^[12] Samsung fridges, washers and dryers launched in 2024^[13] — creating a safer, more connected home ecosystem.

With Knox Trust Chain, these appliances can now monitor each other’s security status, ensuring every connected device stays protected. The Bespoke AI Family Hub™+ will also receive enhanced security features, including encrypted Credential Sync, Passkey support and the new Knox Security Dashboard introduced on 2025 models, giving users an easy, real-time view of their connected devices’ security status.

How to Update Your Family Hub™

Once the update is available for your fridge, you will receive a notification on the fridge’s screen asking to opt in to the latest software update. Enhancements will become available as soon as you accept the terms and complete the update.

To learn more about Samsung’s innovative line of smart Family Hub™ refrigerators, visit Samsung.com.

[1] Bixby is Samsung’s brand of Internet of Things (IoT) voice assistant. Bixby service availability may vary depending on the country. Bixby only recognizes certain accents and dialects of English (India), English (UK), English (US), French (France), German (Germany), Italian (Italy), Korean (South Korea), Mandarin Chinese (China), Portuguese (Brazil), Spanish (Spain) and Spanish (Latin America).

[2] Knox Matrix is applied to all global regions uniformly, with the exception of China.

[3] To utilize Family Care, Pet Care and Home Care, appliance must support Wi-Fi and connect to SmartThings to activate service. The availability of each care service may vary by country.

[4] Software updates are provided to appliances excluding cases where hardware limitations, such as memory or chip performance, may restrict the updates.

[5] As of April 2025, AI Vision Inside can recognize 37 food items like fresh fruits and veggies. If the food is not recognizable, it may be listed as an unknown item. AI Vision Inside cannot identify or list any food items in the fridge door bins or freezer. It recognizes food items based on deep learning models, which may be updated periodically to improve accuracy. AI Vision Inside also recognizes packaged food items that have been saved by the user, and up to 50 items can be saved with designated names. Packaged items are limited to those that keep a certain packaged form.

[6] Each user must register for a Samsung Account on screen appliances in advance. Voice ID should be registered either on the refrigerator, or Galaxy mobile devices and then transferred to the refrigerator. (Limited to Galaxy S24 and subsequent models where Voice ID can be registered.)

[7] To use calendar feature, users need to either register their schedule directly on the refrigerator or link their mobile phone calendar in advance. Only Google or Microsoft calendars saved under a Google or Microsoft account can be synced with the Bespoke AI Refrigerator with AI Family Hub. (Refrigerators with AI Home support Google Calendar only.)

[8] Gallery feature is supported only for users who have saved photos to OneDrive cloud storage via the Samsung Gallery app on a Samsung mobile phone.

[9] To enable the service, a preset is required in the SmartThings Find.

[10] When a user registers a device through the SmartThings app, a one-time sync notification may appear via a plug-in. If the user signs into their Samsung account on a refrigerator and related settings are stored in the cloud, this data may be transmitted once to the device. Screen settings can be modified at any time, and any changes will be saved and remain in effect unless manually updated.

[11] Ads on Family Hub Cover screens will serve contextual or non-personal ads. Family Hub devices are not collectiong personal information or tracking consumers.

[12] May vary by model.

[13] Product availability varies by country.