人工智能不仅在监视你,还在诱骗你花更多钱。
AI Isn't Just Spying on You. It's Tricking You into Spending More

原始链接: https://newrepublic.com/article/204525/artificial-intelligence-consumers-data-dynamic-pricing

最近一份范德堡政策加速器报告显示,公司正在利用忠诚度计划中的法律漏洞,广泛追踪消费者。这些计划,例如麦当劳的数字大富翁游戏,虽然看似提供奖励和折扣,但由于参与是“主动选择加入”,因此绕过了许多隐私法律。 这使得公司能够收集的数据远不止购买历史,还包括地理位置、浏览活动,甚至社交媒体数据。例如,麦当劳利用这些信息来训练人工智能,构建关于顾客的详细心理画像,以预测和影响他们的行为。 该报告警告说,如果麦当劳到2027年实现2.5亿忠诚度计划用户目标,它将积累一个规模可与国家情报机构相媲美的消费者数据库,引发严重的隐私担忧。本质上,消费者正在用个人数据交换感知到的好处。

## 人工智能、广告与剥削:摘要 一篇近期文章指出,人工智能不仅被用于*定位*广告,还被用于*欺骗*消费者花更多钱。这并非新现象——公司分析购买模式以预测行为的例子可以追溯到21世纪初(例如Target臭名昭著的怀孕预测)。然而,人工智能放大了这些做法,实现了更复杂的画像和动态定价。 讨论线程显示出对数据隐私的担忧,用户分享了基于个人健康或财务状况的令人毛骨悚然的精准广告定位的案例。一些人指出,人工智能的有效性在于利用弱点——例如针对赌徒或经历生活变化的人——而不是简单地提供有用的产品。 许多评论者认为,核心问题不是人工智能本身,而是不受约束的资本主义和缺乏监管。人们对个性化定价、数据收集以及对更强消费者保护的需求表示担忧,可能包括国有化广告公司或预装广告拦截器。最终,对话表明人们对一个旨在以牺牲消费者福祉为代价来最大化利润的系统越来越不安。
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原文

In October, the Vanderbilt Policy Accelerator published research showing that companies use loyalty programs to hook consumers, creating a captive audience they can track. Because consumers opt into these programs in the hopes of discounts and rewards, the programs are exempt from many state and federal laws about surveillance. And some companies eagerly abuse that legal opening.

Of course, loyalty programs pre-date AI, not to mention the internet itself. But gone are the punch cards of yore. The Vanderbilt report’s lead example is the McDonald’s Monopoly game promotion, which has been around for decades but has now gone digital. Let’s say you win a food item on a peel-off token; to redeem it, you have to use the restaurant’s app, and that requires forfeiting one’s privacy:

To be eligible for these prizes, customers must agree to be tracked on far more than their Big Mac purchases. McDonald’s nearly 10,000-word privacy policy notes how the company can monitor customers’ precise geolocation, browsing history, app interactions, and social media activity. The company then uses this data to train its artificial intelligence models and build profiles on its customers—predicting their “preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, or aptitudes.” McDonald’s leverages these psychological profiles to drive repeat customer engagement over time.

If McDonald’s succeeds in its goal of reaching 250 active loyalty users by 2027, the report adds, the company “will hold psychological and behavioral profiles on a quarter of a billion consumers—a scale rivaling that of a national intelligence agency.”

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