人工智能并非减少工作,而是加剧工作强度。
AI doesn’t reduce work, it intensifies it

原始链接: https://simonwillison.net/2026/Feb/9/ai-intensifies-work/

一项近期加州大学伯克利哈斯商学院的研究表明,人工智能并非简单地*减少*工作量,而是*增加*了工作强度。研究人员观察了一家科技公司的200名员工,发现人工智能助长了一种持续的多任务处理状态。员工们在手动任务和人工智能生成的内容之间切换,同时运行多个流程,并由于人工智能的协助而重新激活旧项目。 最初,人工智能带来的“助力”感提升了工作势头,但随后导致认知负荷增加、频繁切换工作内容以及待办事项清单不断增长。这导致了疲惫,甚至有些人因想要不断完善输出结果而失眠,总是想着“再提一个提示词”。 研究人员建议组织制定结构化的“人工智能实践”,以防止倦怠,并准确评估真正的生产力提升与不可持续的工作强度。研究结果表明,现有的工作模式受到了干扰,需要在人工智能时代有意识地努力重新建立健康的工作生活平衡。

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原文

AI Doesn’t Reduce Work—It Intensifies It (via) Aruna Ranganathan and Xingqi Maggie Ye from Berkeley Haas School of Business report initial findings in the HBR from their April to December 2025 study of 200 employees at a "U.S.-based technology company".

This captures an effect I've been observing in my own work with LLMs: the productivity boost these things can provide is exhausting.

AI introduced a new rhythm in which workers managed several active threads at once: manually writing code while AI generated an alternative version, running multiple agents in parallel, or reviving long-deferred tasks because AI could “handle them” in the background. They did this, in part, because they felt they had a “partner” that could help them move through their workload.

While this sense of having a “partner” enabled a feeling of momentum, the reality was a continual switching of attention, frequent checking of AI outputs, and a growing number of open tasks. This created cognitive load and a sense of always juggling, even as the work felt productive.

I'm frequently finding myself with work on two or three projects running parallel. I can get so much done, but after just an hour or two my mental energy for the day feels almost entirely depleted.

I've had conversations with people recently who are losing sleep because they're finding building yet another feature with "just one more prompt" irresistible.

The HBR piece calls for organizations to build an "AI practice" that structures how AI is used to help avoid burnout and counter effects that "make it harder for organizations to distinguish genuine productivity gains from unsustainable intensity".

I think we've just disrupted decades of existing intuition about sustainable working practices. It's going to take a while and some discipline to find a good new balance.

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